Automotive Parts Specialist

UAP; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading automotive parts company in London, Ontario, is seeking a Customer Service Representative to advise customers on vehicle parts and accessories. You'll assist with inquiries, manage orders, and foster customer relationships. Ideal candidates will have excellent communication skills and knowledge of automotive parts. We offer a comprehensive benefits package, including flexible healthcare, paid time off, and employee recognition programs.

Benefits

Flexible benefits program

Paid time off

Employee recognition program

Virtual health care services

Discount program

Referral program

Retirement savings options

Support for overall well-being

Qualifications

• Excellent customer service and communication skills.
• Ability to lift heavy parts as required.
• Diploma in automotive parts sales and/or experience is an asset.

Responsibilities

• Advise customers on vehicle parts and accessories.
• Assist customers with inquiries and take orders.
• Create and maintain customer relationships.

Skills

Customer service skills

Communication skills

Knowledge of vehicle parts

Education

Diploma in automotive parts sales

Job description

In this key role, you will :

• Advise customers on our vehicle parts and accessories
• Assist customers with vehicle parts inquiries, providing expertise and knowledge
• Place orders and follow up with customers as needed
• Provide product expertise and relevant parts recommendations
• Create and maintain customer relationships

Requirements

• Excellent customer service and communication skills
• Ability to lift up to [specify weight] lbs
• Diploma in automotive parts sales and/or automotive parts experience (asset)

At UAP, we take care of our family.

WE ARE UAP

BENEFITS AND PERKS

When you work at UAP, you get benefits that meet your needs, whatever your personal or family situation.

The health of our team members and their families is a top priority, which is why we offer several programs to support you through life's milestones and unexpected hurdles.

Benefits and perks include:

• Benefits Program: Choose the level of coverage that suits your needs. Our flexible plan allows customization, including free life and short-term disability insurance, flex credits for expenses or savings (group RRSP, TFSA, RESP).
• Paid Time Off: Maintain a healthy work-life balance with an attractive vacation policy and personal days off.
• Employee Recognition Program: Recognize achievements and redeem points for gifts.
• Virtual Health Care and EFAP: Access telemedicine services and Employee Assistance Program for physical and mental health support.
• Discount Program: Enjoy discounts on products and services from our stores and partners.
• Referral Program: Earn up to $1,500 per successful candidate referral.
• Retirement Savings Program: Options include a defined contribution plan, RRSP, TFSA, RESP, and employee stock purchase plan.
• Global Health: Support for overall well-being and work-life balance.

Development and career progression

We support your professional growth through various tools and programs, including e-learning, academic reimbursement, succession planning, internal mobility, mentorship for women, and more.