Automotive Parts Specialist

NAPA Auto Parts; London; On-site; CAD 29,000 - 39,000; Full time

Benefits offered by this job

Corporate discounts

Training programs

Job summary

NAPA Auto Parts in London, Ontario is hiring in-store team members who deliver friendly, knowledgeable customer service. You will advise customers, place orders, and build lasting relationships while representing our trusted brand and benefiting from training and corporate discounts.

The role pays between $21.00 and $28.00 per hour, depending on qualifications, with comprehensive benefits starting on day one and ongoing professional development opportunities.

Qualifications

• Excellent customer service and communication skills.
• Ability to lift up to 50 lbs.
• Diploma in automotive parts sales or related experience (asset).

Responsibilities

• Advise customers in person and over the phone on vehicle parts and accessories.
• Place orders and follow up with customers as needed.
• Provide product knowledge and relevant parts recommendations.
• Create and maintain customer relationships.

Skills

Customer service

Communication

Lifting 50 lbs

Education

Diploma in automotive parts sales

Job description

Be part of a community of authentic, proud and trusted people

Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. We believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. We have the experience and strength of our 100-year legacy and our 5000 colleagues have the desire to always do better for our customers.

Job Description

NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is friendly, resourceful, and offers excellent advice!

We offer a range of attractive benefits as of your first day and corporate discounts, as well as training throughout your career to support and guide your professional development. This position pays between $21.00and $28.00per hour (depending on your qualifications).

Take pride in wearing our uniform as you work in a dynamic and stimulating environment!

In this key role, you will:

• Advise customers, in person and over the phone, on our vehicle parts and accessories
• Place orders and follow-up with customers as needed
• Provide product expertise and relevant parts recommendations as required
• Create and maintain customer relationships.

Qualifications

To join our team, you need:

• Excellent customer service and communication skills
• Ability to lift up to 50 lbs
• Diploma in automotive parts sales and/or automotive parts experience(asset).

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.