Automotive Parts Coordinator

Craftsman Collision 1981 LTD; Kelowna; On-site; CAD 45,000 - 55,000; Full time

Job summary

An auto body repair chain in Kelowna is seeking a Parts Coordinator to manage parts receiving, organization of parts room, and provide excellent customer service. The successful candidate will have strong communication skills and a passion for the automotive industry. This role offers competitive wages and professional development opportunities.

Benefits

Extended health

Professional development

Certified training

Qualifications

• 1 year of related experience in a fast-paced, team-oriented environment.
• Strong verbal, written and listening skills.
• Must have a valid class 5 driver's license with a clean driver’s abstract.

Responsibilities

• Provides high levels of customer service both internally and externally.
• Maintains and organizes parts carts, staging areas, and the parts room.
• Supports management of shop in alignment with established standards.

Skills

Strong verbal communication

Time management

Problem solving

Strong interpersonal skills

Customer service-oriented

Negotiation skills

Education

Post-secondary degree or diploma in a related field

Tools

Outlook

Job description

Overview

We are currently seeking a Parts Coordinator for our Kelowna location (Springfield Road) in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great benefits, and plenty of opportunity for growth! The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

Key Responsibilities

• Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
• Supports management of shop in alignment with The Craftsman Way (TCW);
• Uses company dashboard to accurately identify and prioritize tasks;
• Actively participates in daily production meetings;
• Receives and mirror matches parts to ensure accuracy in support of the repair plan;
• Maintains professional relationships with all stakeholders;
• Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;
• Maintains and organizes parts carts, staging areas and parts room in alignment with The Craftsman Way;
• Updates parts carts tags in alignment with The Craftsman Way;
• Delivers parts to stakeholder(s) as required;
• Ensures returns are completed prior to file being closed;
• Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
• Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
• Contributes to the goal of closing all files within 24 hours of vehicle delivery;
• Supports company standards in SPARKLE, safety and security;
• Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
• Other duties as assigned

Requirements

• 1 year of related experience in a fast-paced, team-oriented environment;
• Post-secondary degree or diploma in a related field is an asset;
• Strong verbal, written and listening skills;
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
• Demonstrated time management, problem solving, critical thinking and sound judgement skills;
• Strong interpersonal skills with customer service-oriented attitude;
• Proficient in Outlook with the ability and willingness to learn new applications;
• Demonstrated desire and aptitude for learning and development;
• Interest in vehicles and the automotive industry;
• Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
• Must be legally entitled to work in Canada with no restrictions.

Benefits

• Extended health
• Professional development,
• certified training and more!

Thank you for your interest in Craftsman Collision