Automotive Parts Coordinator

Craftsman Collision Ltd.; Burnaby; Hybrid; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Extended health

Job summary

Craftsman Collision Ltd. is seeking a Parts Coordinator for our Still Creek location in BC. The role involves parts receiving and returns, and maintaining a well-organized parts room to enable efficient vehicle flow through repair stages.

We offer a salary range of $45,000 to $55,000 CAD annually, with professional development, great benefits, and room for growth within a company that values its people.

Qualifications

• 1 year of related experience in a fast-paced environment.
• Post-secondary degree or diploma in a related field is an asset.
• Strong verbal, written and listening skills.
• Diplomacy, negotiation and conflict resolution skills.
• Time management, problem solving, and sound judgement.

Responsibilities

• Provides high levels of customer service, internally and externally, to improve the customer experience.
• Supports shop management alignment with established standards.
• Uses company dashboard to identify and prioritize tasks.
• Participates in daily production meetings.
• Receives and mirrors matches parts to support the repair plan.
• Maintains parts room, carts, and staging areas per standards.
• Enters parts and sublet invoices in Craftsman Management System and confirms margins.
• Delivers parts to stakeholders as required.
• Ensures returns are completed prior to file closure.
• Ensures health and safety, quality and employment standards compliance.
• Promotes the Craftsman Collision brand in dealings with stakeholders.

Skills

Customer service

Inventory management

Attention to detail

Teamwork

Education

Post-secondary diploma or degree (asset)

Tools

Outlook

Job description

Description
We are currently seeking a Parts Coordinator for our soon-to-open Still Creek location in BC. We offer competitive wages ranging from $45,000 to $55,000 annually, along with professional development, great benefits, and plenty of opportunity for growth! The successful candidate will be responsible for parts receiving and returns, and maintaining a well-organized parts room, enabling the efficient flow of vehicles through all stages of repair.

Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your full potential and build a fulfilling career- while having fun along the way? Then consider joining our team of more than 500 ambitious people who share our commitment to excellence.

Key Responsibilities

• Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
• Supports management of shop in alignment with established standards;
• Uses company dashboard to accurately identify and prioritize tasks;
• Actively participates in daily production meetings;
• Receives and mirror matches parts to ensure accuracy in support of the repair plan;
• Maintains professional relationships with all stakeholders;
• Uses Craftsman Management System to enter parts and sublet invoices, and confirm margins;
• Maintains and organizes parts carts, staging areas and parts room in alignment with established standards;
• Updates parts carts tags in alignment with established standards;
• Delivers parts to stakeholder(s) as required
• Ensures returns are completed prior to file being closed;
• Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
• Ensures compliance with internal policies, procedures and guidelines to promote their consistent application within the Company;
• Contributes to the goal of closing all files within 24 hours of vehicle delivery;
• Supports company standards in SPARKLE, safety and security;
• Represents and promotes the Craftsman Collision brand in a positive manner aligned with stated values in all dealings internal and external; and
• Other duties as assigned

Requirements

• 1 year of related experience in a fast-paced, team-oriented environment;
• Post-secondary degree or diploma in a related field is an asset;
• Strong verbal, written and listening skills;
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills;
• Demonstrated time management, problem solving, critical thinking and sound judgement skills;
• Strong interpersonal skills with customer service-oriented attitude;
• Proficient in Outlook with the ability and willingness to learn new applications;
• Demonstrated desire and aptitude for learning and development;
• Interest in vehicles and the automotive industry;
• Must have a valid class 5 driver's license with a clean driver’s abstract over the last 3 years;
• Must be legally entitled to work in Canada with no restrictions.
• Extended health
• certified training and more!

Thank you for your interest in Craftsman Collision