Automotive Parts Advisor, Chidlow Connector

PartSource; Victoria; On-site; CAD 26,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Performance incentives

Product discounts

Career growth opportunities

Job summary

PartSource in Victoria, BC is seeking a PartsPro to help customers identify correct automotive parts using our parts lookup system and to drive sales while maintaining brand integrity.

You will communicate product features and warranty details, keep the store inviting, and uphold safety and PPE guidelines. The role offers comprehensive benefits and opportunities for growth.

Qualifications

• Excellent communication and problem-solving abilities.
• Foundational knowledge of automotive parts and systems.
• Commitment to delivering an outstanding customer experience.
• Proficiency with computer systems and point of sale.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Utilize PartSource Operating System and vendor platforms to identify correct parts and process transactions.
• Effectively communicate product features, benefits, and warranty details to customers.
• Maintain store appearance and merchandising standards.
• Uphold a safe work environment following PPE guidelines.
• Regularly communicate with managers regarding customer concerns.

Skills

Customer service

Communication

Problem solving

POS familiarity

Automotive knowledge

Flexibility

Safety PPE

Driver's license

Job description

Position OverviewEmbark on an enriching journey as a PartsPro at PartSource, a role that offers a remarkable opportunity to hone your skills within the automotive industry. You'll be instrumental in driving sales by utilizing our parts look-up system to identify correct parts and sell suitable automotive solutions to our customers. Your role will be pivotal to the store's success and in maintaining the PartSource brand integrity by adhering to company policies and procedures. A competitive salary and comprehensive benefits await you in this exciting role with PartSource.Key ResponsibilitiesUtilize the PartSource Operating System and external vendor platforms to identify correct parts, process transactions, and sell appropriate automotive parts solutions.Effectively communicate product features, benefits, and warranty details to customers.Ensure completion of assigned store tasks in a timely manner.Uphold store appearance and merchandising standards, including maintaining proper merchandise placement.Maintain a safe work environment, including adherence to Personal Protective Equipment (PPE) guidelines.Regularly communicate with managers regarding customer concerns and employee matters.QualificationsExceptional communication and problem-solving abilities.Passion for automobiles, with a foundational knowledge of automotive parts and systems.Commitment to delivering an outstanding customer experience.Proficiency in computer systems, including point of sale.Flexibility to work varying schedules, including evenings, weekends, and holidays.Ability to lift and move merchandise up to 50 lbs for up to 8 hours per shift.Familiarity with using protective equipment, including mandatory certified safety shoes (provided upon hire), and as required, safety glasses, reflective safety vest, gloves, and apron.Possession of a valid Driver's License is an asset.CompensationWe’re always looking for great talent! In addition to competitive pay, we offer:Comprehensive benefits and retirement programsPerformance incentivesOther perks to support your well-beingCareer growth opportunities and product discountsOur typical hiring range is between $18.85 and $21.00 per hour. Salary decisions are also dependent on other factors such as your experience, job-related knowledge, skills and competencies, store size and market location, industry benchmarks, internal equity and other role-specific requirements.This posting represents an existing vacancy within our organization.We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.About UsAt PartSource, we take pride in our staff being true auto parts professionals and car care enthusiasts who share their customers' passion for vehicle maintenance. It's this experience that distinguishes Canadian Tire and its family of companies from the competition. Join us, where there's a place for you here.Our Commitment to Diversity, Inclusion and BelongingWe are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.AccommodationsWe stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.