Automation Field Service Specialist

Spartan Controls Ltd.; Grande Prairie; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a leading automation supplier as a Field Service Specialist in Grande Prairie. This diverse role offers a unique opportunity to work with advanced technologies in the Engine & Compression sector. You'll provide essential field service support, ensuring customer satisfaction while becoming proficient in automation and PLC programming. With a commitment to your growth, this position offers excellent benefits, a fully tooled truck, and the chance to be part of a tight-knit team dedicated to exceeding customer expectations. If you're ready to invest in your future and make a real impact, this opportunity is for you.

Benefits

Fully tooled truck

Excellent benefits

Flex days

Company profit sharing

Work-life balance

Opportunity to become an owner

Qualifications

• 3+ years experience in Instrumentation, Electrician, or Engineering Technology.
• Strong problem-solving skills and mechanical aptitude are essential.

Responsibilities

• Provide on-demand field service support for gas compression control.
• Become an industry expert on various control systems and products.

Skills

Programmable Logical Controllers (PLC)

Mechanical aptitude

Problem-solving skills

Customer service skills

Safety-oriented mentality

Computer skills

Entrepreneurial work ethic

Education

Journeyman Instrument Technician Certificate

Journeyman Electrician Certificate

Instrumentation/Electrical Engineering Technology diploma

Heavy duty/Compressor mechanic

Tools

REMVue and Sixnet RTU (Isagraf)

Allen-Bradley (RS500/5000 and Studio5000)

Schneider Proface HMI

Fisher valves & regulators

Rosemount transmitters

Job description

Spartan Controls is an employee-owned company and leading provider of data management, industrial automation, valves, measurement and control solutions for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper, and chemical.

Spartan is committed to creating a sustainable modern world with innovative automation. Our focus is Customer Outcomes. By leveraging applied automation we assist customers improving their Safety, Reliability, Operations and Productivity.

We are currently recruiting for a Field Service Specialist - Engine & Compression, based in Grande Prairie, AB or Fort St. John, BC. Please note that the successful candidate will be required to reside in either of these locations; this is not a fly-in, fly-out role.

The successful candidate will be tasked with supporting our customers on a range of Spartan products and solutions related to our Engine and Compression business unit. The position will report to the General Manager, Peace Region.

This is an amazing opportunity for individuals who want to work with a leading automation supplier, providing innovative solutions based on industry-recognized technologies in some of the largest installations in the world. This is a very diverse role that provides the opportunity to become proficient in Automation, PLC programming, and Engine & Compressor operation/tuning. You will become an expert in the field, heavily relied upon to provide the knowledge and experience customers require in order to keep their equipment running safely and efficiently.

This is not your typical field technician job. This is a career that will invest in your success and future, with unlimited room for growth and advancement. Spartan Controls will provide a fully tooled truck, excellent benefits, improved work-life balance, a guaranteed base salary along with overtime and company profit sharing, flex days, and the opportunity to become an owner in the company.

Spartan Controls operates as a very tight knit team, helping each other to succeed as individuals while exceeding customer expectations.

Role and Responsibilities

• Provide on-demand field service support to gas compression control with a focus on products and solutions sold through our Machinery Performance: Engine & Compression Solutions division (E&C)
• You will become an industry expert on the following:
  • Programmable Logical Controllers (PLC)
    • REMVue and Sixnet RTU (Isagraf)
    • Allen-Bradley (RS500/5000 and Studio5000)
    • Schneider Proface HMI (GP-ProEX) and PanelView HMI (FT View Studio)
  • Altronic Shutdown & Control Systems
  • Ignition systems and their components
  • Air Fuel Ratio controllers
  • And much, much more!
• On-Site start-up and commissioning services for all of our E&C products and solutions
• Involvement in installation, troubleshooting and repair of other products Spartan Controls supplies to the oil and gas industry which include:
• Fisher valves & regulators, Rosemount transmitters (flow, level, temperature) vibration sensors, I2P’s, DVC’s, VFD’s, DeltaV systems
• Quality assurance on new equipment including testing new hardware and debugging new software
• Provide telephone customer support on E&C products and solutions
• Interfacing and building lasting relationships with Internal and external customers
• Participating in our 7/24 on call rotation
• Frequent domestic travel with opportunities for potential travel to the US and other International countries

Qualifications and Skills

• At least one of the following with 3+ years related industry experience:
  • Journeyman/Journeywoman/Journeyperson Instrument Technician Certificate
  • Journeyman/Journeywoman/Journeyperson Electrician Certificate
  • Instrumentation/Electrical Engineering Technology diploma
  • Heavy duty/Compressor mechanic
• Experience with industrial software, familiarity with computer hardware fundamentals, network communication structures and programming experience are considered an asset
• Moderate to strong computer skills/knowledge
• Preference given to candidates with Engine, Compressor, or gas process knowledge.
• Strong problem-solving skills are critical for this position
• Mechanical aptitude, proper use of hand tools
• Safety-oriented mentality
• Solid customer service habits and practices
• Entrepreneurial work ethic
• High expectations for the quality of your own work, driven to do it right the first time
• Self-directed and able to work independently, as well as in a team environment
• Ability to produce quality documentation in a timely and accurate manner
• Able to drive long distances (typically in the range of 2 to 4 hours one way)
• Occasional moderate lifting (i.e. up to approximately 25 kg)
• Willingness to occasionally work long days, answer the phone at all hours, go the extra mile to help customers
• Valid Class 5 driver's license, safe driving record and willing to travel
• This position has been deemed as safety sensitive – successful candidates will be required to pass a pre-employment alcohol and drug test.

The training provided for this opportunity will consist of formal training, mentoring, and partnering with other experienced Field Service Specialists. The successful candidate must be located within daily travel distance to Grande Prairie, Alberta or Fort St. John, British Columbia.

Spartan recognizes that there are many ways in which candidates develop knowledge, abilities, and competencies throughout their careers. We encourage applications from candidates with a variety of backgrounds and we do consider qualifications and competencies that are equivalent to those specifically mentioned above.