Auto Desk Adjuster London Market

Crawford & Company; Ontario; Hybrid; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Auto Desk Adjuster to join their dynamic team. This role offers the flexibility of remote, hybrid, or in-office work arrangements, allowing you to adapt your work environment to your needs. As an Auto Desk Adjuster, you will play a crucial role in investigating and settling claims, ensuring accurate reporting and client relations. With a commitment to quality and customer service, you will thrive in a supportive atmosphere that values your contributions. If you are passionate about making a difference in the insurance industry, this opportunity is perfect for you.

Qualifications

• 1+ years of experience in auto claims handling.
• Strong commitment to quality and customer service.

Responsibilities

• Investigate, evaluate, and settle commercial and personal claims.
• Maintain accurate billing and time records.

Skills

Technical experience handling auto claims

Excellent communication skills

Analytical and mathematical ability

Bilingual in French/English

Education

Post-secondary education in an insurance-related field

Tools

Office 365

Windows 10

Job description

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Job Description

We are currently recruiting for an Auto Desk Adjuster to join our team remotely in Canada. The position location is flexible, and we can offer in-office, hybrid, or fully remote working arrangements.

The successful candidate will investigate, evaluate, negotiate, and settle commercial and personal lines claims on the desktop using a variety of techniques and systems. They will direct field adjusters on a task basis as required and participate in ensuring accurate recording, reporting, and presentation of files.

Responsibilities

• Investigation, collection, and analysis of claims information
• Accurate recording, reporting, and presentation of files
• Evaluate coverage, liability, and quantum
• Maintain accurate billing, and time and expense records
• Negotiate, settle, and finalize claims
• Work with managers to maintain client relations

Qualifications

• Minimum of 1 year of technical experience handling auto claims
• Post-secondary education in an insurance-related field working towards full Independent Adjusting License and CIP Designation
• Knowledge of commercial and personal lines in both Property and Auto PD is an asset
• Ability to conduct telephone investigations, evaluate, negotiate, and settle first and third-party commercial lines claims
• Proficient in maintaining accurate and detailed activity, transaction, and reserve records
• Advanced computer skills including Office 365 and Windows 10
• Excellent communication skills
• Must be a team player with a strong commitment to quality and customer service
• Ability to manage multiple priorities
• Strong analytical and mathematical ability
• Bilingual in French/English is an asset

About Crawford

Company Overview

Crawford is the world’s largest publicly listed claims management company operating in more than 70 countries. With over 80 years of experience, Crawford is dedicated to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

Crawford offers comprehensive services across the entire claim lifecycle, including:

• Loss adjusting – property, major and complex loss, catastrophe response
• Third-party administration (Crawford TPA is a Lloyd’s accredited provider)
• Forensic accounting including business interruption expertise
• Cyber response
• Managed repair services (Contractor Connection)
• Quantity surveying, forensic engineering & building consultancy (CRD Building Consultants)
• Legal services (HBA Legal)

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Insurance

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