Auto Body Repair Planner/Production Manager (Bedford)

Boyd Group; Bedford; On-site; CAD 57,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

RRSP with company match

Paid vacation

Career growth

Ongoing training

Professional atmosphere

Voluntary daily pay

Job summary

Assured Automotive in Canada is seeking a Collision Repair Planner/Production Manager to coordinate safe, efficient vehicle repairs from start to finish. You will align with technical teams, clients, and insurance partners to set repair strategies and schedules in a high-volume setting.

The role requires prioritization, multi-tasking, and collaboration within a professional team. Competitive compensation, growth opportunities, and comprehensive benefits are provided after one month.

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years collision repair estimating experience.
• Knowledge of Audatex and Mitchell estimating software.
• I-CAR Gold Class certification (or pursuing).

Responsibilities

• Audits initial estimate and ensures compliance with Boyd procedures.
• Diagnose collision damage including structural and mechanical issues.
• Assigns technicians to jobs and orders parts.
• Ensure workflow and communicate repair process to clients and insurers.
• Maintain 40% gross profit on appraisals and 50% repair vs. replace targets.
• Document files and balance/appraise in MIS daily.

Skills

Communication skills

Attention to detail

Work scope interpretation

Vehicle repair knowledge

Customer service

Time management

Team leadership

Education

High School Diploma

I-CAR Gold Class (or pursuing)

Tools

Audatex

Mitchell

Job description

Company: Assured Automotive

Great Teams Don’t Happen by Accident

Built with Intent. Driven by YOU.

At Assured Automotive, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Benefits That Drive Your Success Assured Automotive offers comprehensive benefits as an industry leader, including:

• Competitive Pay
• Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment
• RRSP with company match
• Annual Paid Vacation Time Off
• Career Growth Opportunities
• Ongoing Training
• A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
• Voluntary Daily Pay option available

Job Description

At Assured Automotive, we have been providing quality workmanship on every collision repair for over 30 years. As part of The Boyd Group, we have numerous locations throughout Western and Central Canada. We provide the knowledge and equipment you need to excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an excellent benefits plan, RRSP matching, and competitive compensation.

Job Summary

The Collision Repair Planner/Production Manager serves as a central figure in the restoration process, coordinating safe and efficient vehicle repairs to pre-accident status. This role involves active collaboration with technical teams, clients, and insurance partners to establish precise repair strategies and completion schedules. Success in this position requires maintaining rigorous quality standards while ensuring a professional and positive customer experience within a high-volume operational environment. Key requirements include the ability to effectively prioritize and manage multiple tasks simultaneously while contributing to a collaborative and supportive team culture.

Key Job Responsibilities

• Audits initial estimate and ensure compliance to Boyd Estimate Practice & Procedures. Conducts final repair plan meeting.
• Accurate diagnosis of the collision damage including structural and mechanical damage. Accurate diagnosis of refinishing operations. Communicates all customer requests and needs to appropriate team members.
• Assigns body technician(s) to specific jobs as required.
• Orders parts & arranges sublet repairs with vendors when required for each RO. Completes appraisals and supplements as required within 24 hours of delivery.
• Ensures proper work flow throughout the collision center with the production supervisor. Communicates clearly the repair process, and addresses all questions to ensure client’s confidence.
• Maintains at least a 40% GP on all appraisals. Maintains a 50% Repair vs. Replace on all appraisals.
• Adheres to all required Insurance procedures, guidelines and programs. Utilizes daily insurance programs & tools (Progi/ APU/ ARMS/ ALLDATA /Progi Sync).
• Works with the production supervisor on any repair related concerns or supplements.
• Communicates updates with customers and insurance claims adjusters as required. Communicates and negotiates with insurance claims appraisers and image desk staff
• Ensures proper file documentation in Management Information Systems (MIS). Daily balancing and blueprinting of the appraisals in MIS for file closing. Manages all final quality inspections on each vehicle prior to delivery.
• Plans daily production schedule to maximize efficiency and maintain cycle time goals
• Runs production meeting to communicate priorities to staff
• Performs in-process quality control checks to ensure company standards are met
• Immediately identifies and address any quality issues or production delays
• Performs final quality inspection prior to delivery of the vehicle to customer

Minimum Education and/or Experience Required for the Job

• High School Diploma or equivalent
• A minimum of 2 years previous experience of a collision repair estimating or a similar role
• Comprehensive knowledge of estimating software Audatex, Mitchell
• I-Car Registered (Gold Class) or I-Car Registered (working towards Gold Class certification)

Required Knowledge, Skills, & Abilities

• Communicates effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy
• Ability to interpret work scope from vehicle estimates or work orders
• Comprehensive knowledge of vehicle repair practices
• Customer Service Oriented and strong organizational skills
• Time Management Skills - Must be able to meet deadlines
• Give Direction in a team environment
• Comprehensive knowledge of vehicle repair practices

Other Requirements Travel, physical requirements, etc.

• Effectively work in a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Valid Driver’s License
• Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials

“Great Teams Don’t Happen by Accident”

#AAEST

Compensation Details

Compensation:
$57,300 - $85,000 per year

Compensation is commensurate with skill, education and experience.

Your Success is Our Priority

We believe in investing in our people. From day one, you'll join a professional atmosphere with great working conditions and dynamic leadership. You'll also have access to comprehensive benefits that support your well-being and financial goals, with medical, prescription drug, dental, and vision benefits effective after one month of employment. We're dedicated to providing ongoing training and clear paths for career advancement, ensuring you have the tools and opportunities to excel in the exciting and evolving collision repair industry.
Assured Automotive is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, and genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.