Auto Body Estimator

Clutch Technologies Inc.; Toronto; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Life insurance

Dependent coverage

Job summary

Clutch is seeking an Auto Body Estimator to join our reconditioning facility in Etobicoke. You will review vehicle damage, prepare repair estimates, coordinate with repair shops, schedule appointments, and process invoices to keep repairs on track and on time.

You should have a high school diploma, strong computer and workflow tool skills, a valid G2 driver’s license, and be able to work full-time (40 hours) with overtime as needed. Toronto-area team.

Qualifications

• High school diploma or equivalent required.
• Strong computer skills and ability to use workflow tools.
• Excellent customer service and professional communication.

Responsibilities

• Review photos of damaged vehicles and prepare repair estimates.
• Coordinate with repair shops for quotes and service details.
• Schedule repair appointments for vehicles sent to facilities.
• Organize and process invoices for repair services.
• Respond to management with updates on scheduling and status.
• Support high-volume estimating and appointment coordination.
• Maintain records of estimates, appointments, and communications.
• Follow up to meet deadlines and resolve gaps.

Skills

Computer skills

Workflow tools

Customer service

Professional communication

Education

High school diploma or equivalent

Tools

Scheduling software

CRM tools

Job description

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?

Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.

Named five years in a row to the Globe & Mail’s list of the Top Growing Companies in Canada and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.

Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca

About the role

We are looking for an Auto Body Estimator to join our reconditioning facility team. This role ensures that vehicle repair estimates are accurate, repairs are scheduled efficiently, and communication between repair shops and internal teams flows smoothly. You will help keep our reconditioning process on track, ensuring vehicles are repaired correctly and delivered on time.

What you’ll do

• Review photos of damaged vehicles and prepare accurate repair estimates (measured by accuracy, number of estimates, and turnaround time)
• Coordinate with repair shops to collect quotes, pricing, and service details
• Schedule repair appointments for vehicles being sent to repair facilities
• Organize and process invoices for repair services
• Respond to calls and emails from management with updates on scheduling and repair status
• Support high-volume estimating and appointment coordination in a fast-paced environment
• Maintain organized records of repair estimates, appointments, and communications
• Follow up with repair shops and internal teams to ensure deadlines are met
• Identify and resolve discrepancies or communication gaps between shops and management
• Use internal systems and communication tools (e.g., email, Google Drive, Slack) to track workflow

What we’re looking for

• Education: High school diploma or equivalent
• Skills: Strong computer skills and proficiency with workflow tools; excellent customer service and professional communication
• License: Valid driver’s license (minimum G2)
• Work Authorization: Legally authorized to work in Canada
• Location: Ability to commute to Etobicoke
• Availability: Able to commit to a full-time schedule of 40 hours per week, including overtime based on business needs

It’d be great if you have

• Previous administrative, customer service, or automotive support experience
• Familiarity with automotive repair terminology or shop operations
• Experience using scheduling, workflow, or task management tools

Why you’ll love it at Clutch

• Autonomy & ownership – opportunity to build your process and influence the company workforce at every level
• Help shape the future of car buying and selling in Canada by leading a critical part of our reconditioning workflow
• Broad ownership over vehicle repair coordination during a phase of rapid growth
• Competitive compensation and top-of-market benefits
• Above-market health & dental coverage starting from day one
• Comprehensive healthcare, dental, vision, prescription, life insurance, and dependent coverage starting day one

Employment Type

Existing, Permanent Full-Time

Wage: $20.00 per hour

Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail]