Audit Content & Knowledge Management Specialist

Spirit Omega Inc.; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading professional services firm in Toronto is seeking a Content & Knowledge Management Specialist. You will support the development and management of technical audit content and play a crucial role in global content deployment initiatives. Ideal candidates should have 2-3 years of experience with DITA, XML, and HTML. This role offers a collaborative environment and hybrid work flexibility, focusing on digital transformation in audit excellence.

Benefits

Career development through exposure to large-scale knowledge systems

Collaborative, forward-thinking work environment

Hybrid work flexibility

Qualifications

• 2-3+ years of hands-on experience with structured authoring using DITA, XML, and HTML.
• Experience working with content management systems preferred.
• Familiarity with audit or professional services content is an asset.

Responsibilities

• Author and maintain technical audit content using DITA, XML, and HTML.
• Develop and execute strategies for content adoption across global member firms.
• Lead and support project planning sessions, define timelines, and manage deliverables.

Skills

Structured authoring using DITA

XML

HTML

Problem-solving

Effective communication

Education

Degree or diploma in Technical Communication

Tools

Tridion Docs

Job description

Location : Toronto, ON (Hybrid – occasional in-office presence required)

Type : Full-Time (Contract)

About the Role

We’re looking for a Content & Knowledge Management Specialist to join our global Audit & Assurance (A&A) team. This is an exciting opportunity to work at the intersection of audit excellence and digital transformation. In this role, you will support the publishing and deployment of technical content that empowers our auditors to deliver high-quality engagements worldwide. You will also act as a key contributor to the development of our next-generation information and knowledge management system.

This position blends content strategy, project coordination, and stakeholder engagement—ideal for a detail-oriented communicator with a passion for structured content and global impact.

Key Responsibilities

Content Development & Management

Author and maintain technical audit content using DITA, XML, and HTML.

Ensure content is accurate, clear, and aligned with evolving audit standards.

Support the publishing of content across global platforms used by 70,000+ practitioners.

Global Content Deployment

Develop and execute strategies for content adoption across global member firms.

Lead initiatives related to training, communication, and usage tracking.

Collaborate directly with global, regional, and local teams to ensure seamless deployment and understanding.

Platform Development Support

Contribute as a subject matter expert in the design of new content and knowledge management tools.

Participate in requirements gathering, solution testing, and feedback processes.

Project Management

Lead and support project planning sessions, define timelines, and manage deliverables.

Coordinate internal resources to ensure timely execution of content-related projects.

Maintain clear and comprehensive project documentation.

Qualifications

Experience

2–3+ years of hands-on experience with structured authoring using DITA, XML, and HTML.

Experience working with content management systems; Tridion Docs preferred.

Familiarity with audit or professional services content is an asset.

Skills & Strengths

Strong problem-solving and critical-thinking skills.

Effective communicator who can work across functional teams.

Comfortable managing multiple priorities in a fast-paced, virtual environment.

Interest in innovation and strategic initiatives.

Education

Degree or diploma in Technical Communication, Information Management, Business, or a related field preferred.

What We Offer

Opportunity to contribute to a global transformation initiative

Collaborative, forward-thinking work environment

Hybrid work flexibility

Career development through exposure to large-scale knowledge systems

Ready to shape the future of audit content and digital knowledge systems? Apply now and bring your structured content expertise to a globally impactful role.

• We thank all applicants for applying, however only those considered for an interview will be contacted directly

Spirit Omega is committed to a diverse and inclusive workplace. We welcome applications from anyone, including members of Indigenous peoples, Women, visible minorities, persons with disabilities, persons of minority sexual orientations and gender identities, and others with the skills and knowledge to productively engage with diverse communities.

Looking for more opportunities? Check out our website at jobs.spiritomega.com

Request-ID : DLTJP00045389

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