Audiologist

Sonova Group; Saint Stephen; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in hearing care solutions is seeking a Hearing Care Professional in Saint Stephen, New Brunswick. The successful candidate will provide high standards of care, client counselling, and product education while working in a supportive team environment. Join a mission-oriented team dedicated to transforming lives through improved hearing.

Benefits

Competitive remuneration package

Professional development opportunities

Safe and healthy workplace

Qualifications

• Must be qualified as HIP/HIS or Audiologist.
• Registered with the relevant provincial college or professional association.
• Experience in client counselling and product education is valuable.

Responsibilities

• Follow the Retail Audiology process and provide exceptional client experiences.
• Conduct verbal and written correspondence related to client care.
• Make a difference in clients' lives through effective solutions.

Skills

Critical Thinking

Creative Problem Solving

Customer Needs Assessment

Education

M.Sc. or Au.D in Audiology

Job description

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Qualifications

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Why Join Our Team

We're growing! Avenir Hearing is part of Connect Hearing Canada, which is the largest and leading hearing care provider with a network of clinics across Canada and is a part of the Sonova family of brands.

You Belong Here

Are you passionate about providing the highest standard of care, and exceeding client expectations? Are you comfortable in a fast-paced clinic environment, and looking for an opportunity to make a real difference?If so, a career at Connect Hearing as a Hearing Care Professional may be right for you!

Reporting Relationship:You will be a key member of the in-clinic Retail Team, reporting directly to the Regional Sales Director.

At a high level, you will:

• Follow the dispensing and Retail Audiology process as outlined in the RSOP (Required Standards of Practice) Manual
• Provide an exceptional client experience, focused on client counselling, product education and recommendation, orientation, and troubleshooting
• Conduct verbal and written correspondence related to client care with clients, their families, physicians, team members, and third-party payees
• Make a difference in the lives of your clients

We Value You – And All That You Can Become

We would love to hear from you if:

• You think critically, creatively, and strategically when establishing customer needs and developing solutions
• You are confident selling a solution you believe in and want to make a difference in people's lives
• You thrive in a team environment and believe the whole is greater than the sum of its parts
• You love to learn. You have a growth mindset and are passionate about growing your knowledge and skills, being the best you can be
• Your values align with those of Connect Hearing, allowing you to bring your true self to work every day
• You have a high level of entrepreneurial spirit
• You have a "Can-Do" attitude and approach, and a willingness to go the extra mile to ensure client satisfaction and clinic success

Qualifications

• Must be qualified as a HIP/HIS or Audiologist (M.Sc. or Au.D)
• Registered and in good standing with the relevant provincial college or professional association

More About Us to Help You Prepare for a Career You'll Love

We value our workforce and recognize that each client journey is unique. Our organizational culture is built around service excellence, integrity, collaboration, and innovation.

Connect Hearing is proud to be a member of the Sonova Family of brands. Sonova is a leading provider of innovative hearing care solutions, not just a company that makes products: but a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations. Through core business brands like Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova – Sonova develops, manufactures, and distributes solutions that push the limits of technology and redefine the future of the hearing care industry. Talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.

We are passionate about making a difference in the lives of our clients and helping transform their hearing health.We offer a competitive remuneration package, and professional development opportunities while promoting a safe and healthy workplace.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.