Audio Visual Technician

Ottawa Sports and Entertainment Group (OSEG); Ottawa; On-site; CAD 62,000 - 77,000; Full time

Job summary

A leading sports and entertainment company in Ottawa is seeking an A/V Technician to manage broadcast A/V systems for live events. The position involves equipment setup, on-site support, and maintenance of A/V technology. Candidates should possess a post-secondary degree and have 3-5 years of experience in live event A/V operations. Strong customer service skills are essential, and bilingualism in English and French is a plus. This full-time role offers a competitive salary and benefits.

Benefits

100% employer-paid benefits

Dynamic team environment

Continuous learning opportunities

Qualifications

• 3-5 years of operational experience with A/V systems during live events.
• Advanced understanding of complex A/V equipment.
• Experience integrating A/V systems with broadcast media.

Responsibilities

• Setup and operate A/V systems for events.
• Provide A/V support during live events.
• Maintain and troubleshoot A/V equipment.

Skills

A/V systems management

Customer service

Troubleshooting A/V equipment

Bilingualism (English and French)

Education

Post-secondary degree or diploma in relevant field

Tools

QSC Q-SYS audio DSP

Digital audio mixing consoles

Broadcast video switchers

Job description

Reporting to the Director of IT, the A/V Technician is responsible for the setup and tear down of broadcast A/V equipment. Additionally, the A/V Technician will complete patching on live event days and provide support during live events for the Stadium, Arena and broadcasters. Ongoing responsibilities include regular maintenance on all A/V and broadcast equipment including video boards, audio and broadcast systems throughout the stadium, planning for equipment life cycle replacement and leading improvement projects.

This full-time, permanent role has an annual salary range of $62,000 to $76,200, with 100% employer-paid benefits. The final compensation will be determined based on the successful candidate's experience and qualifications. This is a replacement position and requires a fully on-site work arrangement.

What You'll Do

• Work with internal and external parties to ensure proper setup of A/V systems before and during events;
• Provide all A/V requirements for media covering stadium/arena events;
• Provide hands-on game-day support for all in-house technical systems during events;
• Responsible for OES game clock data functionality, testing and distribution;
• Complete broadcast camera set-up for events;
• A/V set up and operations for press conferences and staff meetings;
• Maintain effective working relationships with broadcasters, staff and venue production teams with a focus on excellent customer service and venue system technical expertise;
• Manage working relationships with vendors who provide support to A/V systems within the venue;
• Supervise part-time AV staff during events.
• Assist with general IT networking systems that integrate with A/V systems such as IPTV, IP Networking, Network/VLAN patching knowledge;
• PC knowledge – Office 2016-19, Windows 10, 11, display extending;
• Must be able to work irregular hours including; nights, weekends and holidays;
• Other duties as assigned by management.
  
  

What’s Needed

• Completion of a post secondary degree or diploma in relevant field or acceptable combination of skills and experience;
• 3-5 years of operational experience of A/V systems during a broad range of live events such as national sporting events, press conferences, concerts, corporate A/V and other live entertainment;
• Advanced understanding and troubleshooting of complex A/V equipment and systems;
• Experience integrating A/V systems with broadcast media systems and streaming devices;
• Experience with QSC Q-SYS audio DSP system;
• Strong customer service abilities, work ethic and positive attitude;
• Experience with patching, cleaning and troubleshooting fiber optic equipment;
• Operational knowledge of digital audio mixing consoles and broadcast video switchers;
• Understanding of broadcast streaming encoders and decoders;
• Working knowledge of RS-232 and RS-485 serial data communication equipment;
• Able to work in a high pressure, tight deadline, physically demanding work environment;
• Bilingualism in English and French is an asset.
  
  

What’s In It For You

Aside from working with one of Canada’s Most Admired Corporate Cultures, you also have the ability to make a meaningful and powerful impact on the entertainment industry in Ottawa. Working at TD Place will provide you with a competitive health benefits plan, dynamic team environment and the ability to continuously learn and grow.

Located at Lansdowne Park, the Ottawa Sports and Entertainment Group (OSEG) is the largest sports and entertainment company in the capital. We are proud owners of the Ottawa REDBLACKS, and Ottawa 67’s. We are also home to the Ottawa Charge, Atletico Ottawa, Ottawa Blackjacks and Ottawa Rapid FC, and live events at TD Place. OSEG and its related Foundation were founded on the vision of its partners - to create year-round world-class guest experiences and give back to the Ottawa community.

TD Place is an advocate for equity, diversity, and inclusion and invites and encourages all candidates to apply for this role, including women, Indigenous peoples, members of racialized communities, persons with disabilities and persons of minority sexual orientations and gender identities. Additionally, we are happy to accommodate any individual needs in keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require an accommodation in order to participate in the hiring process, please contact us to make your needs known in advance.

Please note this role will require interacting with the public, including in crowded spaces. TD Place, is committed to providing a safe and enjoyable experience for all employees and guests. We encourage you receive a full dose of the COVID-19 vaccination (subject to applicable exceptions).

We appreciate the time and effort it takes to apply and thank all applicants for their interest. Our selection process utilizes AI to compliment application screening. We’ll reach out to candidates whose applications best match the role's requirements.

Interested? Please visit: https://www.tdplace.ca/careers/