Audi Junior Parts Consultant

Bramgate Automotive Inc.; Mississauga; On-site; CAD 40,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking automotive company for a Junior Parts Consultant. In this entry-level role, you will deliver exceptional customer service while managing parts inquiries and orders. With a focus on growth and professional development, you will work in a state-of-the-art facility, surrounded by a supportive team. This position is perfect for self-motivated individuals eager to advance their careers in the automotive industry. Join a company that values diversity and offers a collegial workplace atmosphere, where your contributions will help shape the future of customer experiences in luxury vehicle parts sales.

Benefits

State-of-the-art facility

Professional training and processes

Outstanding leadership and support

Collegial workplace atmosphere

Qualifications

• Experience in retail sales preferred with excellent customer service skills.
• Ability to work individually and as part of a team in a dynamic environment.

Responsibilities

• Deliver outstanding customer service and parts knowledge to clients.
• Handle orders, inquiries, and maintain inventory cleanliness.
• Assist in merchandising and promotional activities.

Skills

Customer Service Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Retail Sales Experience

Ability to Work in Fast-Paced Environment

Basic Mathematical Skills

Education

Post-secondary or College Courses

Relevant Dealership Industry Experience

Tools

Windows

Outlook

Job description

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Audi Junior Parts Consultant

Posted April 11, 2025

Are you an experienced luxury vehicle Parts Consultant/Advisor looking to take the next step-up in your career? If so, we have a new challenge for you.

Audi Mississauga has two locations. Our premier new facility is in the heart of Peel region next to Toronto Pearson Airport. We are seeking a motivated team member to join our Parts Department for our Audi Mississauga Airport location. With state-of-the-art equipment, a combined 29 work bays, multiple customer lounges, and digital tools to facilitate premium client experiences, we are prepared to leverage these resources to grow into the destination of choice for Audi Sales, Service and Parts in the Greater Toronto Area. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading!

Our Company

Bramgate Automotive Inc. has been in business since 1967. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours!

Our vision is to make every customer experience easy, efficient, and enjoyable.

We are proud of:

• Our high volume and performance stores
• Canadian AutoWorld Employer of Choice (CAWEOC) Award -2020, 2023
• Canada's Top 25 Best Dealership to work for by Automotive News -2018-2019.

The Benefits

• State-of-the art facility. Air-conditioned spaces
• Outstanding leadership and support
• Professional training and processes
• Large customer base
• Collegial workplace atmosphere

Key Responsibilities:

As Junior Parts Consultant, you will be responsible for delivering outstanding customer service and parts knowledge. You will take orders over the phone and in person, proactively assist customers browsing in the store, as well as arrange for special delivery needs for customers. You will efficiently find ways to search parts that are not kept within the store and strive to enhance sales by offering excellent customer service and providing information about add-ons. Your energy, self motivation, and desire to grow your career will make you the ideal candidate for this position. This is an entry level position with learning and training to develop into a Parts Consultant capacity.

Duties:

• Handle telephone inquiries, providing quotations and receiving orders for retail and wholesale clientele.
• Assist in preparing detailed invoices and customer statements.
• Assist in maintaining the inventory and cleanliness of the store.
• Handle parts requirements of customers through counter service and sales.
• Receive and put away all incoming morning stock/daily order shipments. Verify receiving shipments by checking order against packing list.
• Assist in keeping parts clean and shelf section area stocked and orderly.
• General housekeeping of the parts department area including stock room, Boutique areas.
• Parts stock bin checks, reporting discrepancies to the parts manager
• Parts bin maintenance, including updating supersessions, bin locations and labels
• Follow-up on shortages and expedite through reporting to parts manager.
• Assist to supply service technicians with parts ordered through parts requisition forms.
• Must be able to do heavy lifting of equipment parts and tools as required from time to time.
• Maintain a high level of customer service.
• Participate in merchandising and promotional activities.
• Ensure accuracy in all transactions, inventory, and procedures.
• Work in partnership with Store Managers and other employees to maximize store sales and in-store presence.
• Deliver/pick orders as required.
• Performs other duties as required.

What you bring to the role

The key skills and qualities of a Junior Parts Consultant:

• Post-secondary or college courses or equivalent relevant dealership industry experience.
• Willingness to learn and grow.
• Valid Driver's License, good driving records and Driver's Abstract.
• Must have the ability to work in a fast-paced, dynamic environment.
• Excellent customer service skills, interpersonal, organizational and communication skills.
• Experience in Retail sales preferred.
• Computer literate with proficiency using basic programs such as Windows and Outlook.
• Able to build and maintain lasting relationships with customers.
• Good verbal communication and presentation skills.
• Able to perform basic calculations and mathematical figures.
• Ability to work individually and as part of a team.
• Able to lift up to 80lbs occasionally.
• High level of integrity and work ethic.

If you are keen on joining this exciting, forward-thinking company and is willing to take the next step in your career growth, then please click the apply now button to find out more.

We thank all applicants. Only those selected will be contacted.

Bramgate Automotive Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.