ATTENDANT - HRL

Hard Rock Hotels; Ottawa; On-site; CAD 30,000 - 50,000; Full time

Job summary

An exceptional venue is looking for enthusiastic team members to provide outstanding service in a vibrant atmosphere. Join a dynamic team that embodies the spirit of rock 'n' roll while ensuring guests enjoy their experience to the fullest. This role involves taking orders, serving food and beverages, and promoting responsible gaming. If you're passionate about hospitality and ready to thrive in a lively environment, this is the perfect opportunity for you. Embrace the excitement of working in a renowned establishment that values diversity and inclusion, and be part of a team that celebrates every individual's contribution.

Qualifications

• Ability to stand and sit for extended periods.
• Must frequently lift and move up to 50 pounds.

Responsibilities

• Take guest orders and serve food and drinks efficiently.
• Maintain a clean and safe work environment.

Skills

Customer Service

Communication

Teamwork

Responsible Gaming Awareness

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Under the direction of the Concessions Event Manager, the incumbent is responsible for the following:

Essential Job Functions:

• Takes guest orders.
• Serves food and drinks and collects monies in a courteous and efficient manner.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication.
• Promote positive public/team member relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other duties as assigned.

Qualifications

Physical Demands:

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.

Working Conditions:

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest; however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.