ATTENDANT - EDR (PT)

Hard Rock Hotels; Ottawa; On-site; CAD 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits at a forward-thinking venue in Canada's capital city. This role is integral to creating a welcoming environment for guests, ensuring cleanliness and safety throughout the facility. You'll be part of a dynamic team dedicated to providing exceptional service and maintaining high standards of cleanliness. If you thrive in a fast-paced atmosphere and are passionate about hospitality, this position offers a chance to make a significant impact in a vibrant, music-infused setting. Join a company that values diversity and inclusivity, where your contributions will be recognized and appreciated.

Qualifications

• Two months of on-the-job training or related janitorial experience required.
• Ability to lift and move up to 50 pounds frequently.

Responsibilities

• Create an inviting atmosphere for guests and maintain superior guest service.
• Perform cleaning duties including trash removal, vacuuming, and sanitizing surfaces.
• Report maintenance needs and assist in emergency clean-ups.

Skills

Guest Relations

Cleaning Skills

Team Collaboration

Education

Janitorial Experience

Job description

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia, and non-stop excitement.

Responsibilities

Essential Job Functions:

1. Creates an atmosphere that encourages guests to choose Hard Rock Hotel & Casino Ottawa for gaming entertainment; actively builds and maintains guest relations and mentors team members to provide superior guest service.
2. Collects and removes trash; cleans carpeted areas; removes gum and carpet spots; vacuums upholstered furnishings and fabrics; repositions furniture and equipment after cleaning.
3. Sweeps, dust mops, and wet mops hard surface floors.
4. Cleans and dusts all surfaces: walls, doors, hardware, games, furnishings, door glass, display cases, etc.
5. Stocks, cleans, and sanitizes restroom fixtures and surfaces.
6. Works cooperatively with supervisors and all other team members; complies with department procedures, schedules, and standards of performance.
7. Observes and reports needed maintenance to buildings, fixtures, and equipment; reports any loss, damage, breakage, or safety threats.
8. Assists in emergency clean-ups and provides coverage for absences.
9. Attends and participates in meetings.
10. Performs work regularly and predictably.
11. Responsible for cleaning and sanitizing work and public spaces.
12. Performs other duties as assigned.

Qualifications

Typically acquired through two months of on-the-job training or related janitorial experience.

Physical Demands

• Ability to stand and sit for extended periods.
• Ability to walk distances.
• Must frequently lift, push, pull, and/or move up to 50 pounds.

Working Conditions

• Duties are performed in a highly regulated environment, with occasional presence on the Casino Floor, which may involve exposure to noise and other environmental factors.

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodations in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation during the application or assessment process, please notify Human Resources.

We thank all candidates for their interest; only those selected for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We embrace our motto LOVE ALL – SERVE ALL and strive to foster an inclusive workplace culture for every team member. For accommodations, contact Human Resources at [e-mail] at any stage of the hiring process.