Athlete Experience Specialist (Vancouver)

Brodie Rec League; Vancouver; On-site; CAD 28,000 - 33,000; Part time

Job summary

Brodie Rec League is seeking Athlete Experience Specialists to create a welcoming, high-energy atmosphere during game nights in Vancouver, BC. You will greet athletes and fans, assist with check-in, and ensure smooth front-of-house operations while upholding the Brodie brand.

Ideal candidates are energetic, communicative, and comfortable in a fast-paced sports environment, with a passion for community and delivering exceptional experiences in evenings/weekends events.

Qualifications

• Outgoing, high-energy personality that makes people feel welcome.
• Strong communication skills and professional, approachable presence.
• Availability for evenings and weekends; game nights are non-negotiable.

Responsibilities

• Greet athletes, fans, and guests and set a high-energy welcoming tone.
• Check in players and manage front-of-house flow.
• Answer questions and resolve minor concerns on the spot.
• Support setup and breakdown to Brodie’s standards.
• Maintain energy levels across the gym throughout the event.
• Represent Brodie League with professionalism and pride at all times.

Skills

Outgoing personality

Strong communication

Event experience

Availability evenings/weekends

Job description

Type: Part-time/Permanent
Location: Vancouver, BC (Burnaby, Surrey and Richmond)
Pay Rate: $20.00 CAD / Hour
Reports To: League Manager

COMPANY OVERVIEW

50,000 athletes. 20+ locations. Millions of views.

Brodie League is more than a basketball league - it’s a community. As one of North America’s fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

ROLE OVERVIEW

Athlete Experience Specialists (AES) are the first and last impression of Brodie League’s game night experience. Your role is to create a welcoming, high-energy atmosphere for athletes, fans, and staff while representing the Brodie brand with professionalism and pride. The goal is to make every athlete and fan feel welcome and build a strong sense of community throughout the night. Your presence, energy, and professionalism directly shape how players and fans experience Brodie - making the AES role essential to delivering an unforgettable gameday.

CORE RESPONSIBILITIES

_ Athlete & Fan Welcome _

• Greet athletes, fans, and guests as they arrive - set a high-energy, welcoming tone from the moment people walk in

• Check in players efficiently and ensure smooth front-of-house flow throughout the evening

• Answer questions, direct people to the right areas, and resolve minor concerns on the spot

_ Atmosphere & Environment _

• Support the setup and breakdown of the game night environment to Brodie’s standards

• Help maintain energy levels across the gym throughout the full duration of the event

• Contribute to a consistent, premium game night atmosphere at every location

_ Brand Representation _

• Represent Brodie League with professionalism, enthusiasm, and pride at all times

• Engage meaningfully with athletes and fans to create a genuine sense of community

• Act as an ambassador for the Brodie brand in all interactions throughout the night

REQUIREMENTS

Must Have

• Outgoing, high-energy personality with a natural ability to make people feel welcome

• Strong communication skills and a professional, approachable presence

• Availability for evenings and weekends - game nights are non-negotiable

• Comfort working in a fast-paced, high-energy event environment

• Genuine passion for sports, community, and delivering exceptional experiences

• Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations

Nice to Have

• Prior experience in events, hospitality, sports, or customer-facing service roles

• Familiarity with or connection to Ottawa’s basketball or recreational sports community

• Experience as a player or fan in a competitive rec league setting

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie Rec League.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.