Athlete Experience Specialist (Vancouver)

Brodie Sports Group; Vancouver; On-site; CAD 25,000 - 30,000; Part time

Job summary

Brodie League is seeking an Athlete Experience Specialist (AES) to help deliver a premium gameday experience at our Vancouver-area basketball events. You will welcome athletes and fans, check in players, and maintain a high-energy atmosphere that reflects the Brodie brand.

Ideal candidates are self-employed, with strong communication skills and availability for evenings and weekends. This role is part-time/permanent and requires enthusiasm for sports and community engagement.

Qualifications

• Outgoing, high-energy personality and welcoming demeanor.
• Strong communication skills and professional presence.
• Availability for evenings and weekends.
• Able to work in a fast-paced event environment.
• Self-employed with responsibility for tax and HST remittances.

Responsibilities

• Greet athletes, fans, and guests on arrival.
• Check-in players and manage front-of-house flow.
• Answer questions and resolve minor concerns.
• Support setup and breakdown of game night.
• Maintain energy levels across the venue.
• Represent Brodie brand with professionalism.

Skills

High-energy

Strong communication

Evenings & weekends

Self-employed

Customer service

Fast-paced

Job description

Type: Part-time/Permanent

Location: Vancouver, BC (Burnaby, Surrey and Richmond)

Pay Rate: $20.00 CAD / Hour

Reports To: League Manager

Company Overview

50,000 athletes. 20+ locations. Millions of views.

Brodie League is more than a basketball league - it's a community. As one of North America's fastest-growing sports brands, Brodie League is redefining adult recreational basketball by delivering an elevated, professional-quality experience rooted in culture, competition, and community. Our mission is to make every league night the best night of the week for our athletes.

Role Overview

Athlete Experience Specialists (AES) are the first and last impression of Brodie League's game night experience. Your role is to create a welcoming, high-energy atmosphere for athletes, fans, and staff while representing the Brodie brand with professionalism and pride. The goal is to make every athlete and fan feel welcome and build a strong sense of community throughout the night. Your presence, energy, and professionalism directly shape how players and fans experience Brodie - making the AES role essential to delivering an unforgettable gameday.

Core Responsibilities

Athlete & Fan Welcome

• Greet athletes, fans, and guests as they arrive - set a high-energy, welcoming tone from the moment people walk in
• Check in players efficiently and ensure smooth front-of-house flow throughout the evening
• Answer questions, direct people to the right areas, and resolve minor concerns on the spot

Atmosphere & Environment

• Support the setup and breakdown of the game night environment to Brodie's standards
• Help maintain energy levels across the gym throughout the full duration of the event
• Contribute to a consistent, premium game night atmosphere at every location

Brand Representation

• Represent Brodie League with professionalism, enthusiasm, and pride at all times
• Engage meaningfully with athletes and fans to create a genuine sense of community
• Act as an ambassador for the Brodie brand in all interactions throughout the night

Requirements

Must Have

• Outgoing, high-energy personality with a natural ability to make people feel welcome
• Strong communication skills and a professional, approachable presence
• Availability for evenings and weekends - game nights are non-negotiable
• Comfort working in a fast-paced, high-energy event environment
• Genuine passion for sports, community, and delivering exceptional experiences
• Must operate as a self-employed individual and be responsible for own tax remittances and HST obligations

Nice to Have

• Prior experience in events, hospitality, sports, or customer-facing service roles
• Familiarity with or connection to Vancouver's basketball or recreational sports community
• Experience as a player or fan in a competitive rec league setting

ARTIFICIAL INTELLIGENCE DISCLOSURE

Artificial intelligence may be used in the recruitment and selection process, including to screen, assess, or evaluate applicants.

POSITION STATUS

This job posting is for a new position at Brodie Rec League.

COMMITMENT TO INCLUSION

We know through experience that different ideas, perspectives, and backgrounds foster stronger and more creative teams. We strive to create organizations that reflect the communities we serve and where everyone feels empowered to bring their full, authentic selves to Brodie Rec Leagues.