AST MG 16R - Assistant Manager

White Spot; West Vancouver; On-site; CAD 60,000 - 69,000; Full time

Job summary

A government agency in British Columbia seeks an Assistant Manager in West Vancouver. You will lead a team to enhance customer service and optimize retail operations. Candidates must have a high school diploma and at least one year of relevant experience. This role requires strong leadership, sales management, and problem-solving skills. The agency offers competitive benefits and a supportive work environment.

Benefits

Competitive benefits

Career development opportunities

Diverse workplace environment

Qualifications

• Minimum of one year of experience as an assistant manager or supervisor in retail or hospitality.
• Experience with driving sales and managing KPIs.
• Secondary school diploma or equivalent certification is required.

Responsibilities

• Guide other leaders to inspire performance and customer focus.
• Manage store operations in senior manager's absence.
• Ensure compliance with industry standards and practices.

Skills

Customer service excellence

Sales management

Team leadership

Problem-solving

Education

High school diploma or equivalent

Diploma in business or retail management

Job description

Posting Title
AST MG 16R - Assistant Manager

Position Classification
Assistant Manager R16

Union
GEU

Work Options

Location
West Vancouver, BC V7T 1B9 CA (Primary)

Salary Range
$60,662.32 - $68,654.25 annually

Close Date
8/19/2025

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Liquor Distribution Branch

Ministry Branch / Division
BC Liquor Distribution Branch

Job Summary

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government's goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

BC Liquor Stores is a fiscally responsible retailer of beverage alcohol that provides exemplary customer service, delivers social responsibility programs and upholds BCLDB's core values of service, relationships and results. Working in this vibrant, creative and supportive team environment will see your knowledge and skills thrive to unparalleled levels.

About this role:

Reporting to the Senior Store Manager the Assistant Manager would be required to have a thorough understanding of the industry and practical business fundamentals. This is a high profile, public relations position and contact with the public is a critical component requiring a focus on discovering, meeting and exceeding the needs of the customer.

This position would guide other leaders to inspire top performance from their teams by providing leadership and direction to create a high-performing work environment that maximizes sales, controls costs through effective resource planning and inventory control and maintains a high level of customer centric focus.

The Assistant Manager seeks solutions and results that improve processes and surpass standards to drive the business in the BC Liquor Store. This position fosters growth amongst staff by providing coaching and encouragement with clear communications and builds success for the business by encouraging team members to consistently provide exceptional customer service and drive results.

This position is responsible for assisting in the management of a multi-shift Class A store and would be required to assume management of the store in the Senior Store Manager's absence.

A criminal record check is required.

Successful completion of Serving It Right certification is required. The Assistant Manager may be required to safely diffuse potentially dangerous or violent situations. Must be available to work all shifts - days, nights and weekends as well as outside of established hours of operation, as and when required. This is a "hands-on" leadership role which may require: administrative and clerical duties; operating a cash register; lifting liquor cases up to 50 lbs. to varying heights; and operating a variety of mechanical and hand-operated machinery.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

• Secondary (high) school diploma or equivalent certificate.
• A minimum one (1) year of recent experience* as an assistant manager or supervisor in a retail or hospitality environment.
• Experience must include direct accountability for achieving and driving sales.

Preference may be given to those candidates with any of the following:

• Experience with hiring, training and coaching employees.
• Experience managing an environment with an annual sales volume of over $1 million.
• Experience with visual presentation standards and KPIs.
• Diploma or certificate in business, retail management, or courses in leadership/supervision.

*Recent experience is defined as occurring within the past five (5) years. Experience must be in a confirmed position and not in a relief capacity.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

• A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process.
• Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Anthony Cacic, HR Advisor, Talent & Compensation at [e-mail] .

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to [e-mail] before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [e-mail] or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .

Job Category
Leadership and Management