Assurance Learning and Development Senior Manager

PwC; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading professional services firm in Toronto is seeking a Senior Manager for Assurance Learning and Development. You will enhance the learning culture by developing strategic plans, managing stakeholder relationships, and leading training initiatives. The ideal candidate has a degree, expertise in instructional design, and strong consulting skills. This role offers a competitive compensation package and a commitment to inclusive workplace practices.

Benefits

Competitive compensation package

Inclusive benefits and flexibility programs

Qualifications

• Proven expertise in learning needs analysis and instructional design.
• Strong understanding of business strategies affecting learning priorities.
• Exceptional interpersonal skills for building relationships.

Responsibilities

• Identify and manage relationships with key stakeholders.
• Develop strategic learning plans aligned with business strategy.
• Lead design and implementation of training programs.
• Research and apply best practices in adult learning.

Skills

Learning needs analysis

Instructional design

Business strategy understanding

Consulting skills

Coaching

Project management

Education

Bachelor's or Master's Degree

Job description

Overview

Line of Service Internal Firm Services

Industry/Sector Not Applicable

Specialism IFS - Human Capital (HC)

Management Level Senior Manager

Job Description & Summary

The Assurance Learning and Development (L&D) Senior Manager will support the development pillar’s vision of driving value to our people, business and clients by fostering a culture of continuous learning. They will cultivate an environment where education, coaching, curiosity and teamwork are valued, and our people actively seek challenging opportunities to learn and develop to their full potential.

The Assurance L&D Senior Manager is responsible for formulating, recommending and executing a strategic plan for Assurance technical and business skills development.

Meaningful work you’ll be part of

As an Assurance Learning and Development Senior Manager, you’ll work as part of a team of problem solvers, helping to address business challenges, deliver high-quality client service, and foster a culture of continuous learning. Responsibilities include but are not limited to:

Responsibilities

• Identify, build, and manage relationships with key stakeholders, including the business, HC, and ASR partner sponsors
• Develop and execute strategic learning plans aligned with Assurance business strategy and L&D priorities
• Lead the design, development, and implementation of Assurance training and required course content
• Leverage innovative approaches and educational technologies to enhance learning programs
• Assess learning and performance needs, and determine effective strategies for delivery and evaluation
• Coach, manage, and develop Assurance L&D program managers and other team members
• Prepare, manage, and account for project budgets related to L&D initiatives
• Research and apply best practices and thought leadership in adult learning theory
• Oversee and organize instructor briefings, instructor skills training, and train-the-trainer events
• Represent L&D in various committees, meetings, and workstreams, sharing ideas and best practices from the PwC Assurance Global Network

Experiences and skills you’ll use to solve

• Proven expertise in learning needs analysis, instructional design, and evaluation of learning outcomes
• Innovative and consultative approach, with a mindset open to new methods of learning
• Deep understanding of business strategy and how it informs learning and development priorities
• Extensive knowledge of business skills frameworks and methodologies
• Strong consulting skills and a senior-level presence, supported by excellent communication abilities
• Exceptional interpersonal skills for cultivating collaborative relationships with key stakeholders
• Demonstrated success in leading and implementing large-scale learning initiatives
• Outstanding development of self and others through coaching and effective performance management
• Robust project management skills to balance multiple priorities and deliver results on tight deadlines
• Comprehensive understanding of change management and adaptability to new technologies
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
• This role doesn’t support completion of the Canadian CPA designation

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education

Degrees/Field of Study required: Degrees/Field of Study preferred

Certifications

Certifications not specified

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Adult Learning Theories, Analytical Thinking, Career Training, Coaching and Feedback, Communication, Content Curation, Content Strategy, Creativity, Curriculum Development, Data Reporting, Design Thinking, Developing Presentations, Developing Training Materials, E-Learning Development, Embracing Change, Emotional Regulation, Empathy, Event Set Up, Executive Education, Facilitated Discussions, Facilitate Training Sessions

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in. We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process. To learn more about inclusion and diversity at PwC Canada: https://www.pwc.com/ca/en/about-us/diversity-inclusion.html. Be a part of The New Equation. Chez PwC Canada, notre atout le plus précieux, c’est notre personnel. Et c’est en apprenant les uns des autres que nous devenons plus forts. Nous avons à cœur de créer une communauté équitable et inclusive de professionnels de la résolution de problèmes, dans laquelle chacun se sent vraiment à sa place. Nous savons que l’expérience peut prendre diverses formes et, pour nous, donner confiance au public et résoudre des problèmes importants n’est possible que si notre milieu de travail reflète la diversité de la société dans laquelle nous vivons. Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi. Pour en savoir plus sur l’inclusion et la diversité chez PwC Canada: https://www.pwc.com/ca/fr/about-us/diversity-inclusion.html. Faites partie de La Nouvelle équation.