Associé(e) aux ventes - Comptoir Outillage

WolseleyCanada; Laval; On-site; CAD 35,000 - 50,000; Full time

Job summary

Wolseley Canada is seeking a Sales Associate - Counter to enhance customer service and support sales operations. This role involves providing product information, responding to inquiries, and maintaining customer relationships. Join a leading distributor and enjoy comprehensive benefits, professional development, and a supportive work environment.

Benefits

Comprehensive benefits with premiums fully paid

Opportunities for professional development and training

Paid vacations and sick leave

Performance bonuses and profit-sharing programs

Employee discounts on plumbing and HVAC/R brands

Tuition reimbursement for employees

Safety shoe reimbursement

Qualifications

• Previous technical experience in sales or customer service within wholesale or distribution sectors.
• In-depth knowledge of tools and plumbing products is an asset.
• Exceptional customer service and professional communication skills.

Responsibilities

• Provide quick and professional product information to customers.
• Respond to customer inquiries promptly in person, by phone, or email.
• Prepare quotes for small urgent orders.

Skills

Customer service

Communication

Technical sales

Product knowledge

Education

Experience in sales or customer service

Tools

Microsoft Office

AS400 system

Job description

Introduction

At Wolseley Canada, our strength lies in the knowledge and insights found throughout our organization. We build strong relationships and support critical industries that touch the lives of Canadians. We approach each day with intention and pride, fostering a place where you can try new things, uncover possibilities, challenge yourself, and grow your career. Does this sound like somewhere you'd like to be?

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks, and industrial products in the country. Working here means access to a network of possibilities, a place where you are valued, and a commitment to high standards.

Join the Pros!

The Sales Associate - Counter role ensures that our customers remain our top priority. You will provide exceptional customer service and be the first point of contact for every customer. This position is an excellent opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Regular hours from Monday to Friday
• Comprehensive benefits with premiums fully paid by the company starting from the first day
• Opportunities for professional development and training
• Life, disability, and wellness insurance programs
• Retirement savings programs, including RRSP and a defined contribution pension plan, with employer contributions up to 5.25%
• Paid vacations and sick leave, plus a day off on your birthday
• Performance bonuses and profit-sharing programs
• Employee discounts on top plumbing and HVAC/R brands
• Tuition reimbursement for employees
• Employee referral programs
• Safety shoe reimbursement

Responsibilities

• As the first point of contact, provide quick and professional product information to customers
• Respond to customer inquiries promptly in person, by phone, or email
• Prepare quotes for small urgent orders
• Research products in catalogs and online as needed
• Ensure all items are available for the customer according to the order and schedule
• Establish and maintain good relationships with customers and colleagues
• Proactively restock the counter area as needed
• Assist in the warehouse if required

Qualifications

• Previous technical experience in sales or customer service within wholesale or distribution sectors
• In-depth knowledge of tools
• Knowledge of plumbing products is an asset
• Proficiency in general computer skills, including Microsoft Office; experience with AS400 system is an asset
• Exceptional customer service and professional communication skills

Each submitted CV is reviewed individually by our team and retained for 24 months for potential future opportunities matching your skills and experience.

Please note that this position requires a satisfactory background check. A criminal record under the Criminal Code and/or other federal criminal records do not automatically disqualify you from being considered for this role.