Associate Workday Financials Manager

Kognitiv Inc.; Canada; On-site; CAD 137,000 - 179,000; Full time

Job summary

Kognitiv Inc. is seeking an Associate Workday Financials Manager in a hybrid role to oversee a portfolio of Workday Finance clients, scope and deliver projects, and drive successful implementations across global clients.

You'll mentor junior staff, coordinate with consultants and project managers, and ensure client satisfaction while upholding Kognitiv's partner-focused approach. Strong Excel and communication skills are required, with travel <5%.

Qualifications

• 4+ years of Workday Finance experience in customer facing roles such as consulting or project management.
• Deep knowledge of Workday Core Financials/Security/Reporting and at least one additional module (Procurement, Suppliers, Expenses, Projects, FDM/Financial Accounting with Advanced Financial Reporting, Customers and Customer Billing, Education and Government, Prism, BIRT).
• Ability to handle multiple parallel projects in supporting and leadership roles.
• Demonstrated commitment to delivering excellent client satisfaction with strong client focus.
• Proficient with project management methodologies, change management principles, tools, and best practices.
• Experience implementing business solutions under tight deadlines with attention to detail.
• Ability to prioritize and organize work with minimal supervision.
• Excellent communication and interpersonal skills across distributed teams and time zones.
• Ability to interact with and influence individuals from contributors to C-Suite.
• Desire to coach and develop global teams in a remote working environment.
• Advanced Microsoft Excel skills.
• Ability to adapt to a fast-paced environment and frequent change.
• Willingness to travel (<5% per year).

Responsibilities

• Manage a portfolio of Workday Finance clients.
• Scope, estimate, plan, and manage deliverables and timelines for client projects.
• Drive successful delivery of projects with consultants or project managers.
• Provide guidance and coaching to team members to ensure timely, high-quality execution.
• Maintain strong client relationships and position Kognitiv as a valuable partner.
• Monitor client satisfaction and address escalations promptly.
• Communicate status and escalations with leadership.
• Implement and configure Workday solutions for a global customer base across multiple modules.
• Assist management in evaluating consultants' performance and driving retention.
• Contribute to knowledge sharing and best practices within the team.

Skills

Workday Finance

Client facing

Project management

Excel

Communication

Job description

At Kognitiv Inc., we’re redefining what it means to be a Workday partner. As one of the fastest-growing companies in the ecosystem, we bring deep expertise, innovative thinking, and a people-first mindset to everything we do. We’re not just building better Workday solutions—we’re building a company where talented people thrive.Ready to do your best work? Join us.

Associate Workday Financials Manager is a hybrid role with a blend of client management and consulting responsibilities. This role manages a portfolio of clients across various industries, ensuring client satisfaction standards are met. This role is also responsible for leading and deploying various Workday projects across different clients. Associate Managers are team players with a desire to grow into customer success, people manager, or business operations capacity.

Responsibilities

• Manage a portfolio of Workday Finance clients.
• Scope, estimate, plan, and manage deliverables and timelines for clients' projects.
• Drive successful delivery of projects in partnership with consultants and⁄or project managers.
• Provide guidance, instruction, direction, and coaching to team members to ensure projects are executed timely and with quality.
• Ensure a strong relationship is built with clients; ensure clients see Kognitiv as a valuable partner to their business.
• Measure, support, and address client satisfaction; ensure escalations are addressed and mitigated in a timely manner.
• Ensure proper communication with leadership on all escalations.
• Implement and configure Workday solutions for a global customer base. Design, configure, test, and deploy business requirements across multiple Workday Financials while remaining agile and flexible to clients' changing needs.
• Assist management in monitoring and evaluating consultants' performance, providing feedback, facilitating training and development, and driving retention and engagement within the team.
• Contribute to the organization's knowledge management repository through formal and informal avenues (ex: Q&A, documented deliverables, facilitation of Workday knowledge sharing sessions, regularly posting best practices, etc).
• Act as a mentor and coach for less experienced team members.
• Meet key performance indicators set for this role (ex: utilization target, service level agreements, customer satisfaction scores, etc).
• Work in a fast-paced environment that requires tasks to be completed quickly and accurately.
• Demonstrate Kognitiv's core value, act like an owner, in all aspects of work.

Qualifications

• 4+ years of Workday Finance experience in customer facing roles, such as consulting, project/program management, etc.
• Deep knowledge of Workday Core Financials/Security/Reporting as well as at least one additional module (Procurement, Suppliers, Expenses, Projects, FDM/Financial Accounting with Advanced Financial Reporting, Customers and Customer Billing, Education and Government, Prism, BIRT).
• Ability to be effectively and actively engaged on multiple, parallel projects of all sizes in both supporting and leadership roles.
• Demonstrated commitment to deliver excellent client satisfaction; strong client focus with the ability to understand client needs and build relationships.
• Proficiency of project management methodologies, change management principles, tools, and best practices.
• Experience implementing business solutions under competing deadlines and priorities while keeping a high attention to detail.
• Ability to prioritize and organize work to ensure timeliness and quality with no supervision.
• Ability to effectively manage against timelines, deadlines, and goals for both self and teams.
• Excellent communication and interpersonal skills.
• Must possess the ability to communicate clearly and effectively, as well as build strong relationships across distributed teams, clients, and time zones.
• Ability to effectively interact and influence individuals across all levels of internal and external organizations (individual contributor to C‑Suite).
• Ability and desire to manage, develop, and coach global teams in a remote working environment.
• Advanced Microsoft Excel skills required.
• Ability to work in a fast-paced environment and to adapt to frequent change.
• Ability to meet travel requirements (<5% a year).

Work Authorization

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Kognitiv. Candidates who are currently employed by a client of Kognitiv or an affiliated Kognitiv business may not be eligible for consideration.

Estimated Application Deadline

2026-09-24#LI-BG1 Pay Transparency Statement: $137,356 CAD - $178,562 CAD

All applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or any other characteristic protected by applicable laws, regulations and ordinances.

Kognitiv will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.