Associate Territory Manager MDS - Manitoba, Saskatchewan and Thunder Bay Region

BD; Winnipeg; Hybrid; CAD 60,000 - 119,000; Full time

Job summary

BD is seeking an Associate Territory Manager for the MDS business across Manitoba, Saskatchewan and Thunder Bay. This hybrid role combines sales and territory support, driving growth, managing inquiries and handling three product portfolios: Hypodermics, Gravity Syringe Disposables and Port Access Needles.

Location preference is within Manitoba with travel to surrounding regions. You will collaborate with Territory Managers, Clinical Specialists, Marketing and Operations to execute plans,

Qualifications

• 2 years of experience in a customer service, sales support or customer-facing role.
• University or college degree.
• Must possess and maintain a valid driver’s license and a clean driving record for 3 years, per BD auto safety standards.

Responsibilities

• Support customers with inventory updates, backorder management, allocations, drop shipments, substitutions, product cross-referencing and rush shipments.
• Establish, develop and maintain relationships with hospitals and local distributors in the territory.
• On-site conversion support when required.
• Sample order coordination.
• Processing of customer quotes.
• Support for regional conference planning as required.
• Processing and dissemination of conversion notices for the territory.
• Manage BD In Service Consultant (BIC) travel and lodging including payments.
• Perform post-conversion audits in the territory.
• Overall customer front line support for the territory.
• Participate in RFP execution across pre-during post phases.
• Ensure retention and growth across three product portfolios (Hypodermics, Gravity Syringe Disposables, Port Access) within the territory.
• Represent value propositions to customers in the territory.
• Uncover competitive intel and market insights.
• Adhere to BD policies and procedures.

Skills

Territory management

Customer relationship building

MS Office (Excel/Word/PowerPoint/Outlk

Communication skills

Travel availability

Sales support

Education

Bachelor's degree

Tools

SAP

JDE

Salesforce (CRM)

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- Manitoba, Saskatchewan and Thunder Bay region is a hybrid sales and territory support role responsible for driving growth and customer engagement across Manitoba, Saskatchewan and Thunder Bay region, while supporting other Canadian provinces as required. Working closely with Territory Managers, Clinical Specialists, Marketing, and Operations, the Associate Territory Manager helps execute territory business plans, deliver exceptional customer experiences, and achieve commercial objectives.

In addition to providing territory sales support and serving as a primary point of contact for day-to-day customer inquiries, this role carries direct selling responsibility for three MDS product portfolios: Hypodermics, Gravity Syringe Disposables, and Port Access Needles. The successful candidate will build and maintain strong relationships with key decision-makers and influencers, identify growth opportunities, drive portfolio sales performance, and support business retention across the assigned territory. Must be located within Manitoba.

• Job Responsibilities:
• Support customers with (but not limited to) inventory updates, backorder management, allocations, drop shipments, substitutions, product cross-referencing and rush shipments
• Establish, develop and maintain strong relationships with key contacts within hospitals and local distributors within the territory
• On-site conversion support when required
• Sample order coordination
• Processing of customer quotes
• Support for regional conference planning, as required
• Processing and dissemination of Notices of Conversion for supported territory
• Management of BIC (BD In Service Consultant) travel and lodging including processing of payments
• Perform post conversion audits in assigned territory
• Overall customer front line support for assigned territory
• Participation in RFP execution of the pre-during and post phases
• Ensure retention and drive growth across 3 assigned product portfolios (Hypo, GSD and Port Access) within the territory by executing on the strategy and establishing strong customer relationships with key stakeholders including clinical and procurement.
• With a thorough understanding of the customer and the portfolios, represent value propositions to customer base within the territory
• Uncover and share competitive intel and market insights
• Adhere to all company policy and procedures. All other duties as required.

Education and Experience:

• 2 years experience in a customer service, sales support, customer facing role. Healthcare industry experience strongly preferred.
• University or college degree.
• Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.

Knowledge and Skills:

• Ability to travel 20% of the time, including overnight travel.
• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
• Strong knowledge of Microsoft Office software including Excel, Word, PowerPoint, Outlook
• Ability to prioritize and multi-task to get things done quickly Strong organizational and interpersonal skills with a creative mindset.
• Excellent verbal and written communication and presentation skills required in a variety of presentation settings: one-on-one, small and large groups, with peers, and with senior leadership.
• Ability to identify issues and develop effective solutions.
• Efficiently manages time and prioritizes tasks.
• Analyzes data to make informed decisions and strategies.
• Flexibility to adapt to changing market conditions and client needs.
• Takes initiative, perseveres even in the face of obstacles and demonstrated passion for what they do.
• Proven problem-solving skills. Uses logic and methods to solve difficult problems with effective solutions.
• Maintains working knowledge of BD MDS products, competitive devices and application of products
• Effectively builds strong relationships with internal an external customers to develop loyalty, drive growth and demonstrate sales effectiveness
• Must be able to travel to the US for training and meetings

Preferred qualifications

• Proficiency with SAP and/or JDE is an asset.
• Adept with CRMs, specifically Salesforce.com, preferred.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Your Career at BD".

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs. The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location.

Salary Range Information: $60000 - $119000 CAD Annual

This job posting is for an existing vacancy

As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants. These technologies will only be used in accordance with applicable laws and regulations.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

CAN Mississauga - Derry Road West