Associate Solutions Consultant

Docebo; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

Join Docebo as an Associate Solutions Consultant and support the Solutions Engineering team in a dynamic role. You will engage with customers, manage projects, and enhance internal processes while working in a fast-paced SaaS environment. This position offers growth opportunities and the chance to be part of a culture that values innovation and collaboration.

Benefits

Generous Vacation Policy

Employee Share Purchase Plan

Career progression/internal mobility opportunities

WeWork partnership and 'Work from Anywhere' program

Qualifications

• Positive attitude and intrinsic motivation.
• Ability to manage multiple complex projects.
• Beginner understanding of HTML and CSS.

Responsibilities

• Support Solutions Engineering with process improvements.
• Assist with requirements gathering and demo builds.
• Prepare and deliver technical presentations.

Skills

Project Management

Customer Interaction

Technical Presentation

Process Improvement

Education

Interest in LMS and Training & Development

Tools

Google Suite

Microsoft Office

Confluence

Sharepoint

Job description

1 day ago Be among the first 25 applicants

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Hey you! Want to work for one of the fastest growing SaaS companies in the world?

We’re building the next generation of learning software that companies like AWS, Netflix, Opentable, and L’Oreal rely on to deliver training. We believe learning is for everyone, and that we all have something we can learn from each other. We rely on one another to continuously innovate our products and processes to create an exceptional experience for our employees, customers, and partners.

Still not sure? We are a culture where values are at the center of everything we do. We also embody what we call the Docebo Heart. We trust our teammates, assume the best of one another, and also hold space for all the differences that make us better.

So what are you waiting for? Apply today! Join 900+ global Docebians and change the way people learn.

Are you ready to be a part of the learning revolution?

About This Opportunity:

The Associate Solutions Consultant is a dynamic role within the Solutions Engineering job family. It is an excellent gateway opportunity to start your career as a Pre-sales consultant in a world-leading software organization. As an Associate Solutions Consultant (ASC), you will provide support to the Solutions Engineering team via a combination of tasks related to internal process improvements and external/deal-specific projects.

Our ideal candidate has a passion for technology and enjoys working with people in a fast-paced environment. In this role, you will collaborate closely with our Solutions Consulting team to prepare and deliver best-in-class product demos, update and maintain our toolstack, including our Master Demo platform, RFX knowledge base, and other essential technologies.

You will track and empower the solutions team’s progress across multi-month spanning projects that affect all of Docebo. Through your interactions with the Solutions Team and our customers, you will become an expert in Docebo’s software, processes, and strategy.

If you are looking to expand your skills, work with some of the most talented people in SaaS, and challenge yourself to learn more, Docebo is the place for you!

Our mission is to empower people and businesses to learn, grow, and succeed. We care about developing people, and together, we are building the future of learning.

Primary Role and Responsibilities:

• Internal Process Improvement Projects; such as the ongoing maintenance of Solutions Consulting’s Master Demo platform, internal documentation, and RFX Knowledge library
• External/Client Facing Projects; such as assisting Docebo’s Solutions Engineering team with requirements gathering, RFP responses, demo builds, trial check-ins, and solutions blueprints

What you will learn to do:

• Become a trusted advisor to all levels within the prospective customer organization from CEOs to Developers to Learning & Development Directors
• Be a responsive and creative member of cross-functional teams (sales, marketing, customer success) and provide value internally to our sales and solutioning teams as well as to our prospective customers
• Be process-driven, understand the learning technology industry, and be able to explain the product in the context of real usage
• Understand our solutions and become a pro at describing our products to prospects, addressing promptly every question they may have surrounding our technology
• Prepare and deliver technical presentations explaining products or services to prospective customers
• Plan and configure products to meet presentation needs, as well as deliver on product demonstrations
• Collaborate with sales teams to understand customer requirements and provide sales support

You already have:

• A positive attitude, intrinsic motivation, accountability, and a performance orientation
• Interest in the LMS and Training & Development industry
• Career goal to become a Solutions Consultant
• Experience managing multiple complex projects to completion
• Comfort working directly with customers
• Ability and interest in understanding Docebo processes and business drivers, both within the Solutions Engineering organization and across related teams (Proposals, Sales, Post-sales, Professional Services, Customer Experience, Product)
• Proficiency in office automation suites (Google Suite, Microsoft Office), experience with typical knowledge and document management platforms (Confluence, Sharepoint)
• Beginner understanding of HTML, CSS, design skills, basic experience with image and video processing tools
• Familiarity with APIs, Webhooks, and other integration technologies at a high level
• Ability to travel to Canada & United States

Benefits & Perks

• Generous Vacation Policy, plus 2 extra floating holidays for religious or cultural events that matter to you
• Employee Share Purchase Plan
• Career progression/internal mobility opportunities
• Four employee resource groups: Docebo Women's Alliance, PRIDE, BIDOC, and Green Ambassadors
• WeWork partnership and “Work from Anywhere” program

Hybrid Office Model

We believe in in-person collaboration to develop deeper relationships and accelerate innovation. All Docebo employees are “hybrid,” with flexibility for remote work. Team leaders decide the frequency of office visits considering team and individual needs. Our Talent Acquisition team will inform you about specific hybrid arrangements during the first interview.

About Docebo

We power learning experiences for over 3000 customers worldwide with our AI-powered Suite. We have achieved 2 IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a Top SaaS e-learning Solution, and are growing rapidly.

As a global company with offices in North America, EMEA, and APAC, our core values are Innovation, Simplicity, Accountability, Togetherness, Curiosity, and Impact. Join us to be part of one of the fastest-growing learning technology companies. Apply today!

We are an Equal Employment Opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, or other protected categories. For accommodations, contact [e-mail] with your needs and the position you’re interested in.