Associate Sales Representative

Pergolux; Vancouver; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid vacation

Collaborative environment

Growth opportunities

Team events

Employee discounts

Snacks and beverages

Job summary

Pergolux in Vancouver seeks an Associate Sales Representative to be the primary contact for potential customers, qualify leads, deliver exceptional service across live channels, and convert inquiries into orders. You will drive revenue growth while upholding our Scandinavian-inspired brand.

Join a fast‑growing e‑commerce company with a collaborative culture, health benefits, retirement plan options, and opportunities for professional growth. Saturday availability may be required.

Qualifications

• A strong passion for sales as a long-term profession and career path.
• Natural confidence, clarity, and enthusiasm when engaging in customer conversations.
• A collaborative mindset that aligns with our core values of unity and teamwork.
• Solid understanding of e-commerce customer journeys, purchasing behavior, and lead qualification.
• High energy, adaptability, and motivation to thrive in a rapidly scaling business.

Responsibilities

• Manage live customer communication channels including phone, chat, and email to deliver an exceptional brand experience.
• Identify, qualify, and convert inbound leads into orders while actively creating accurate quotes.
• Execute targeted outbound follow‑up activities via phone and email to nurture prospective buyers.
• Utilize the phone as your primary daily tool to guide customers seamlessly through their buying journey.
• Maintain flexibility to work Saturdays and adapt to the needs of a fast‑paced, high‑growth environment.

Job description

As an Associate Sales Representative, you will serve as the primary point of contact for potential customers, driving revenue growth by qualifying leads, delivering exceptional service across live communication channels, and converting inquiries into orders. At PERGOLUX, we are a premium Scandinavian-inspired outdoor living brand dedicated to enhancing quality of life globally through innovation, integrity, ambition, humility, appreciation, and unity.

What You’ll Do

• Manage live customer communication channels including phone, chat, and email to deliver an exceptional brand experience.

• Identify, qualify, and convert inbound leads into orders while actively creating accurate quotes.

• Execute targeted outbound follow‑up activities via phone and email to nurture prospective buyers.

• Utilize the phone as your primary daily tool to guide customers seamlessly through their buying journey.

• Maintain flexibility to work Saturdays and adapt to the needs of a fast‑paced, high‑growth environment.

What You’ll Bring

• A strong passion for sales as a long‑term profession and career path.

• Natural confidence, clarity, and enthusiasm when engaging in customer conversations.

• A collaborative mindset that aligns with our core values of unity and teamwork.

• Solid understanding of e‑commerce customer journeys, purchasing behavior, and lead qualification.

• High energy, adaptability, and motivation to thrive in a rapidly scaling business.

Benefits

• Comprehensive health insurance coverage.

• Retirement plan options.

• Paid vacation and sick days.

• An international, collaborative work environment that values creativity and innovation.

• Professional growth opportunities in a rapidly scaling e‑commerce company.

• Team culture & events including team‑building activities, seasonal celebrations, and after‑work gatherings.

• Employee discounts on all PERGOLUX products.

• Comfortable workspace with complimentary snacks and beverages.