Associate Sales Representative

Heidelberg Materials North America; Calgary; Hybrid; CAD 76,000 - 102,000; Full time

Job summary

A leading building materials supplier in Calgary is seeking a Customer Service Specialist to engage with customers, process orders, and maintain records. The ideal candidate will have strong communication skills and a proactive attitude towards customer service. This position offers a competitive salary and an industry-leading benefits package.

Benefits

Competitive base salary

Health, dental, and wellness benefits

Pension plan with contributions

Opportunities for training and career growth

Qualifications

• Strong communication and interpersonal skills required.
• Experience in construction industry preferred.
• Ability to work independently and in a team environment.
• Proficiency in using CRM and sales tools.
• Problem-solving attitude required.
• Commitment to customer service excellence.

Responsibilities

• Engage with customers to understand their needs.
• Process orders and ensure timely delivery.
• Maintain customer records in the CRM system.
• Collaborate with the sales team to achieve targets.
• Provide exceptional customer service and support.

Skills

Strong communication and interpersonal skills

Knowledge of estimating or project management

Proficiency in CRM software

Problem-solving skills

Job description

About Us

Heidelberg Materials is one of the world’s largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees. Job opportunity is with Pipe division in Calgary, AB.

What You’ll Be Doing

• Engage with customers to understand their needs and provide solutions.
• Process orders and ensure timely delivery of products.
• Maintain and update customer records in the CRM system.
• Collaborate with the sales team to achieve targets and goals.
• Provide exceptional customer service and support.

What Are We Looking For

• Strong communication and interpersonal skills.
• Construction industry and knowledge of estimating or project management preferred.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.
• Problem-solving skills and a proactive attitude.
• Commitment to providing excellent customer service.

Work Environment

• Fast-paced and dynamic office setting.
• Collaborative and supportive team culture.
• Opportunities for remote work and flexible scheduling.

What We Offer

• Competitive base salary - $76,160 - $101,540
• Industry leading benefits package, including health, dental, and wellness.
• Pension plan with an automatic company contribution as well as matching contributions and RRSP options.
• Opportunities for training, development, career growth within a global organization.

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodations may be available upon request for candidates taking part in all aspects of the selection process.