Associate Sales Professional - Cambridge

Manitoulin Transport; Cambridge; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading transport company is seeking an Inside Sales Representative to manage customer interactions and generate quotes. The role involves proactive communication with clients, addressing their needs, and ensuring timely deliveries. Ideal candidates will have a diploma and experience in customer service or sales, along with strong interpersonal skills. The position offers competitive wages, comprehensive benefits, and opportunities for growth and advancement.

Benefits

Competitive Wages

Comprehensive Benefits Program

Profit Sharing Opportunities

Tuition Reimbursement

Opportunities for growth and advancement

Qualifications

• Previous experience in Customer Service or Inside Sales required.
• Must possess strong communication skills both verbal and written.
• Computer literacy with good data entry skills.

Responsibilities

• Respond to communication from customers and Account Managers for generating quotes.
• Proactively review open orders to ensure timely delivery.
• Resolve customer problems utilizing available resources.

Skills

Interpersonal skills

Verbal communication

Written communication

Data entry

Customer relationship management

Education

Post Secondary School - Diploma or Degree

Job description

Company Description

Manitoulin Transport has the most extensive transportation network in North America, making it easy to provide dependable on-time delivery and faster transit times. Sustained by its 60 years experience, Manitoulin developed the transportation knowledge that is relied on and trusted by clients in various industries. Manitoulin’s command of the transportation industry, together with its progressive technology, innovative equipment fleet and cross Canada locations can ship your world confidently.

Job Description

• Respond timely to all communication methods used by customers and Account Managers to generate quotes, providing accurate price, delivery, and technical information upon request
• Interact effectively with customers to develop a personal awareness of their needs
• Proactively review open orders to ensure on-time delivery and address anticipated delays with vendors and customers
• Proactively communicate all changes that may impact customers or internal teams
• Work in a professional manner to resolve customers’ problems and issues, using all available resources
• Communicate regularly and timely with the ASPM and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information
• Meet or exceed company forecasts and targets
• Call notes to be updated in our Customer Relationship Management (CRM) system that same day
• Provide customer demos on our online platform
• Complete weekly and monthly sales reports
  
  

Qualifications

• Post Secondary School - Diploma or Degree (Required)
• Past experience in Customer Service or Inside Sales
• Must have strong interpersonal, verbal, and written communications skills
• Must work well in a team environment and be supportive of all functions to achieve objectives
• Computer literacy with good data entry skills and ability to learn new programs quickly
• Previous experience with supply chain and distribution is helpful
• Proven results oriented person
• Ability to work both independently and within a team
• Ability to build and maintain strong customer relationships
• Must be flexible and willing to adapt when dealing with challenging circumstances, customer demands, last minute requests, deadlines
  
  

Additional Information

What do we offer to you?

• Competitive Wages
• Comprehensive Benefits Program
• Profit Sharing Opportunities
• Tuition Reimbursement
• Opportunities for growth and advancement