Associate Sales Operations Analyst

Canonical; Trois-Rivières; Remote; CAD 50,000 - 70,000; Full time

Job summary

Canonical is seeking an Associate Sales Operations Analyst who will support sales operations and drive continuous improvement in data quality and processes. The successful candidate will work collaboratively to enhance team workflows and ensure accurate order processing, embodying Canonical’s commitment to expanding open source technology. Strong problem-solving skills and a background in sales operations are essential.

Benefits

Biannual in-person team sprints

USD 2,000 annual learning and development budget

Annual compensation reviews and performance-based bonuses

Recognition rewards

Employee Assistance Programme

Travel upgrades for company events

Qualifications

• Experience in entry-level sales operations or related roles, preferably in tech.
• Energetic and systematic approach aimed at scalable outcomes.
• Ability to work effectively with stakeholders at all levels.

Responsibilities

• Supporting all aspects of day-to-day sales operations globally.
• Verifying opportunities for accuracy and provisioning orders upon successful deal closure.
• Assisting the sales team with CRM and other sales systems.

Skills

Problem-solving

Analytical skills

Communication

Education

Excellent academic record from high school and university

Tools

Salesforce

Job description

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across various sectors. The company is a pioneer of global distributed collaboration, with over 1100 colleagues in more than 75 countries, and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical's sales teams achieve their business goals. The Sales Operations team focuses on continuous process and data quality improvement to ensure accurate order processing. The successful candidate will be collaborative, proactive in improving team workflows, maintaining compliance, and governance.

The role's success is measured by increasing deal velocity and the quality of Customer Relationship Management (CRM) data used for business decisions. The ideal candidate will be a detail-oriented problem solver and team player who is passionate about partnering with sales teams and about Canonical's role in expanding open source technology to a broader audience. They will support programs to enable Canonical's continued success.

Location: This role will be based remotely in the EMEA region.

The responsibilities include:

1. Supporting all aspects of day-to-day sales operations globally
2. Verifying opportunities for accuracy and provisioning orders upon successful deal closure
3. Supporting sales data quality and process improvements alongside Sales Operations Analysts and Managers
4. Assisting the sales team with CRM and other sales systems
5. Delivering sales metrics, dashboards, and ad-hoc analytical tasks
6. Helping automate and streamline the Lead to Order process

What we are looking for:

• An excellent academic record from high school and university
• Experience in entry-level sales operations or related roles (e.g., financial or sales analysis, order processing), preferably in tech
• An energetic, thoughtful, systematic approach aimed at scalable outcomes
• Strong problem-solving and analytical skills
• Ability to work effectively with stakeholders at all levels globally
• Excellent communication skills across team boundaries
• Experience with Salesforce or similar CRM systems
• Willingness to travel internationally twice a year for up to two weeks

What Canonical offers:

• A distributed work environment with biannual in-person team sprints
• An annual USD 2,000 learning and development budget
• Annual compensation reviews and performance-based bonuses or commissions
• Additional benefits reflecting our values and local needs
• Recognition rewards, holiday leave, maternity and paternity leave
• Employee Assistance Programme
• Opportunities to travel and meet colleagues in new locations
• Travel upgrades for company events

About Canonical:

Canonical is a pioneering tech firm leading the global open source movement. As the publisher of Ubuntu, a key platform for AI, IoT, and cloud, we are transforming software. We recruit globally and uphold high standards for excellence. Since 2004, most colleagues work remotely. Working here challenges you to think differently, work smarter, learn new skills, and elevate your performance.

Canonical is an equal opportunity employer. We value diversity and are committed to providing fair consideration regardless of background or identity.