Associate Sales Account Manager

Quest Software; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

A leading company in IT Solutions seeks a Sales Account Manager to drive customer success and satisfaction. This remote role involves expanding existing relationships, executing account plans, and collaborating with various teams. Ideal candidates will have a strong B2B sales background and a Bachelor's degree.

Benefits

Opportunity for career advancement

Collaborative work environment

Focus on employee health and wellness

Professional development programs

Qualifications

• 3+ years of B2B software sales or account management experience.
• Experience in Data Governance, AI Readiness, Database Management, or Enterprise Software.
• Strong understanding of IT leadership priorities.

Responsibilities

• Identify and execute opportunities to expand existing customer relationships.
• Drive renewals and contract expansions for long-term success.
• Serve as the primary sales contact for assigned customers.

Skills

B2B software sales

Account management

Upselling

Cross-selling

Customer engagement

Data security

Compliance

Education

Bachelor’s degree or equivalent experience

Job description

Employer Industry: IT Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with regional travel requirements
- Collaborative and innovative work environment with dedicated professionals
- Focus on employee health and wellness, with programs to support professional development
- Engage directly with decision-makers to drive customer success and satisfaction

What to Expect (Job Responsibilities):
- Identify and execute opportunities to expand existing customer relationships by introducing additional solutions
- Drive renewals and contract expansions to ensure long-term customer success
- Serve as the primary sales contact for assigned customers, fostering strong relationships at C-level and IT leadership levels
- Develop and execute account plans to increase revenue and strengthen customer engagement
- Collaborate with Customer Success, Professional Services, and Marketing teams to ensure customer satisfaction

What is Required (Qualifications):
- 3+ years of B2B software sales or account management experience
- Experience selling solutions in Data Governance, AI Readiness, Database Management, or Enterprise Software
- Proven ability to upsell, cross-sell, and drive renewals within enterprise and mid-market accounts
- Strong understanding of IT leadership priorities, including data security and compliance
- Bachelor’s degree or equivalent experience

How to Stand Out (Preferred Qualifications):
- Fluency in English and French (written and spoken) is preferred
- Experience managing a multi-state customer portfolio

#ITSolutions #SalesAccountManager #RemoteWork #CareerGrowth #CustomerSuccess

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