Associate Research Director

Reach3 Insights; Toronto; On-site; CAD 95,000 - 120,000; Full time

Benefits offered by this job

Home Office Stipend

Monthly Internet Stipend

Corporate Cellphone Plan

Comprehensive paid time off

Health benefits with Canada Life

Volunteer and professional development days

RRSP matching program

Profit Sharing Plan

Job summary

A leading insights consultancy in Toronto seeks an Associate Research Director to engage in business operations, mentor junior researchers, and manage client relationships. The role demands strong quantitative and qualitative research skills, leadership experience, and a collaborative approach. Candidates should have a degree and 6-10 years of relevant experience. Compensation ranges from $95,000 to $120,000 CAD, with additional benefits in a supportive workplace focused on diversity and inclusion.

Qualifications

• 6-10 years of relevant work experience, preferably with supplier side organizations.
• Experience mentoring and managing junior researchers.
• Tech-savvy with online market research methodologies and platforms.

Responsibilities

• Engage in daily business operations and client relationship management.
• Lead a team of diverse market researchers.
• Coordinate with senior leaders on design and fulfillment processes.
• Manage large strategic client relationships and prospect new clients.
• Develop compelling client-facing reports using data visualization.

Skills

Client relationship management

Quantitative methodologies

Qualitative methodologies

Data analysis

Communication skills

Project management

Education

University or College degree

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Reach3 Insights – Associate Research Director

Rival Group, comprised of Rival Technologies, Reach3 Insights and Angus Reid Group, is an award-winning global insights firm on a mission to transform the insights industry through the power of AI-accelerated, mobile messaging-based conversational insights.

Rival Technologies is solving a massive problem in the research industry by building the world’s first, enterprise-grade conversational insights platform. We engage with consumers & business audiences via organic mobile messaging-based techniques to capture rich, in-the-moment qual/quant human insights at scale.

Reach3 is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Featuring immersive, in-the-moment research designs, intelligent data sciences and dynamic digital storytelling, our approach delivers deep experiential insights that inspire action.

Angus Reid Group (ARG) is a full-service market research and data services powerhouse. For decades, they\'ve been at the forefront of innovation in the insights industry - helping organizations make better, faster, and smarter business decisions 💡. We own and operate proprietary research panels across North America and conduct studies globally, delivering actionable insights and trusted analysis.

Here is a link to a demo video that shows us in action.

Why Reach3?

When you join Reach3, you’ll help pioneer a new way of capturing & delivering insights, working directly with senior consultants and industry leaders who are passionate about our approaches to drive business success across a variety of industries and global brands. We pride ourselves on our culture built on trust and hard work (while still having a good time!) and leadership that invests in you, your development and career growth. Not to mention, we have a lineup of top-notch Fortune 100 clients that many could only dream of working with!

A few more reasons to join Reach3

• We are currently a hybrid workplace, with hub offices in Toronto, Vancouver and Chicago. This is a Toronto based role. We offer a Home Office Stipend, Monthly Internet Stipend and Corporate Cellphone Plan to make sure you are comfortable, connected and well set up in your space.
• We offer a Home Office Stipend, Monthly Internet and Cellphone Stipend to make sure you are comfortable, connected and well set up in your space.
• We compensate fairly. We are committed to pay equity/fair pay practices and closing the gender salary gap. Our compensation package proudly includes:
• In determining salary, Reach3 Insights considers various factors, including the candidate’s skill set and experience, location, and internal equity. The salary range for this position is $95,000 to $120,000 CAD, with the upper portion typically reserved for tenured employees who have developed extensive job knowledge and expertise within the company.
• Comprehensive paid time off that covers vacation, sick, and personal days.
• Health benefits with Canada Life.
• Health spending account.
• Volunteer and professional development days.
• RRSP matching program.
• Profit Sharing Plan.

Interested? Apply

As an experienced Associate Research Director at Reach3, you will:

• Be deeply engaged in all facets of daily business operation, including client relationship management, commitment fulfillment, and staff development for clients, sectors and/or geographies.
• Assist with developing and leading a team of diverse market researchers
• Coordinate with other senior leaders to build the design and fulfillment process for our work, including solution architecture & offer development, operations process & fulfillment / contractor resources, and proposal/methodological templates & analyses & deliverables.
• Bring an exceptional drive and entrepreneurial mindset, while also being highly organized in planning and implementing both strategic and tactical aspects of the business.
• Influence our product solution roadmap, market positioning and narrative, as well as future strategic planning.
• Actively develop and manage large strategic client relationships & open to prospecting new clients.
• Be a positive, collaborative leader who coaches and mentors junior colleagues and cares about the company, strategy and reputation in the market.

Reach3’s next Associate Research Director will bring:

• An aspiration to be a strategic market researcher with exposure to quantitative and qualitative methodologies including questionnaire design, project management, and data analysis/visualization.
• Great attention to detail and strong organizational ability to manage multiple projects with shifting priorities and timelines.
• Strong written and verbal communication skills and willingness to ask questions or seek help when roadblocks arise.
• A passion to mentor junior colleagues.
• Tech-savvy with online market research methodologies and platforms.
• Ability to find stories in the numbers and extract insights from qualitative data.
• Creative data visualization and reporting skills to develop compelling client-facing reports.
• A passion for unlocking the power of consumer insights to drive agile decision making.

Qualifications

• University or College degree.
• 6 - 10 years of relevant work experience, preferably with supplier side organizations.
• Exposure to sophisticated market research practices including a wide variety of quantitative and qualitative methods.
• Backgrounds considered for this role: Supplier side Consumer Health or Pharma research is preferred. Experiential / Sponsorship Research. Exposure to a range of methodologies and experience managing end-to-end projects (designing questionnaires, identifying findings, visualizing data, writing reports, using marketing research software).
• Experience mentoring & managing junior researchers
• Strong Microsoft Office skills (Excel and PowerPoint) and quick learner of new technologies.
• Strong client service orientation and presentation skills.

Apply Now

If you think you’re a good fit, please connect with us ASAP with your resume. You must be eligible to work in Canada. We review each resume personally; we do not use AI or automated systems to screening. We encourage applicants from underrepresented groups to apply. Reach3 is committed to a diverse and inclusive workplace.

Reach3 welcomes applications from people with disabilities. Support is available upon request for candidates taking part in all aspects of the selection process. We understand emergencies happen and encourage communication to reschedule interviews without jeopardizing opportunity.

No recruiters and no phone calls, please!

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.