Associate Quality Assurance Analyst ( Hybrid)

Broadridge; Toronto; Hybrid; CAD 55,000 - 75,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a Quality Assurance Analyst to develop test plans, test software functionality, and liaise with clients. The ideal candidate should have at least 2 years of experience in quality assurance or business analysis, with knowledge of the wealth management sector being a plus. This role offers a hybrid work model and supports flexible working arrangements.

Qualifications

• 2+ years in Quality Assurance or Business Analyst role preferred.
• Wealth Management and/or brokerage experience an asset.
• Understanding and experience with the wealth management industry.

Responsibilities

• Write test cases and strategies for projects.
• Ensure software functions at the highest quality.
• Liaise with clients for joint testing of projects.

Skills

Excellent interpersonal and communication skills

Strong organizational skills

Proactive, service-first attitude

Ability to work independently

Bilingual (French / English)

Education

Post-secondary education or equivalent experience

Job description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Associate Quality Assurance Analyst is responsible for responsible for analyzing, planning, and organizing tasks related to the preparation and execution of test plans and scripts to ensure quality of new or modified Broadridge applications/systems across multiple systems/environments (e.g., client files, Web based systems, Server based systems etc.).

Key Job Functions/Responsibilities

• Write test cases, test strategies for projects

• Test projects, defects, data scripts, and patches

• Ensure that all testing is completed and that the software functions with the highest standard of quality possible

• Liaise with clients for joint testing of projects and connectivity with external systems

• Attend team meetings, quality assurance walk-throughs and client walk-throughs

• Work closely with Business Analyst and Development departments during project and defect testing

• Verify issues submitted by other parties

• Assist Automated Testing to set up AT areas with new test cases.

• Stay abreast of new projects and new functionality

Basic Skill Level Requirements

Education:

• Post-secondary education or equivalent experience desired

Experience:

• 2+ years in a Quality Assurance or Business Analyst role preferred

• Wealth Management and/or brokerage and securities experience an asset

• Industry recognized post-secondary courses (i.e. CSC, IFIC)

• Understanding and experience with the wealth management industry (preferably in banking, funds, or transfer agencies)

Skills:

• Excellent interpersonal and communication skills

• Strong organizational skills

• A proactive, “service-first” attitude combined with superior interpersonal, and presentations kills

• Ability to work independently on projects, with tight deadlines, under minimal supervision

• Fully bilingual (French / English verbal and written) is an asset

Recruitment Process

Throughout your application process, you may be asked to connect with us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have.

Background Check Process

Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Employment verification

• Education verification

• Credit inquiry

• Canadian criminal record check

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

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We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.