Associate Professional Services Enablement Manager

Okta; Toronto; On-site; CAD 90,000 - 136,000; Full time

Job summary

An innovative company seeks a self-motivated Associate Professional Services Enablement Manager to enhance Professional Services capabilities. This role involves managing enablement programs and collaborating across teams to implement innovative strategies. You will leverage data analytics to inform initiatives and communicate effectively with stakeholders. Join a dynamic team where your proactive approach and strong interpersonal skills will contribute to building a world where identity belongs to everyone. This position offers a competitive salary and comprehensive benefits, making it an exciting opportunity for lifelong learners.

Benefits

Health insurance

Dental insurance

Vision insurance

RRSP matching

Healthcare spending

Telemedicine

Paid leave

Qualifications

• 5+ years supporting Professional Services in the software industry.
• Strong product knowledge and excellent communication skills.

Responsibilities

• Identify and communicate readiness of the Professional Services organization.
• Collaborate with teams to design and deliver training programs.

Skills

Proactive initiative

Communication with technical audiences

Problem-solving skills

Collaboration skills

Tools

Okta certification

Job description

Associate Professional Services Enablement Manager

Join to apply for the Associate Professional Services Enablement Manager role at Okta.

Okta is The World’s Identity Company. We enable secure and flexible access, authentication, and automation for users worldwide, placing Identity at the core of business security and growth.

We value diverse perspectives and experiences, seeking lifelong learners who can contribute uniquely to our team. Join us in building a world where Identity belongs to you.

Position Description

We are seeking a self-motivated Associate Professional Services Enablement Manager to join Okta’s Customer First Enablement team. You will serve as an enablement advocate within our Professional Services organization, collaborating across teams including enablement, product, and content development. Your role involves managing enablement programs, onboarding, cross-skilling, and ongoing training to enhance our Professional Services capabilities.

Responsibilities

• Identify and communicate the readiness of the Professional Services organization in terms of technical skills and roles.
• Understand daily operations across roles to suggest and implement innovative enablement strategies for leadership and stakeholders.
• Maintain effective communication to ensure stakeholder alignment and promote the value of enablement programs.
• Use data and analytics to inform initiatives and measure program impact.
• Collaborate with enablement teams to design and deliver training programs.
• Engage with Professional Services leaders to validate requirements and assess program outcomes.
• Gather content and insights to continuously improve enablement offerings.
• Proactively identify opportunities for efficiency and enhancement.
• Lead discovery sessions with business leaders to refine requirements.

Requirements

• Proactive initiative and previous examples demonstrating this trait.
• Charisma, presence, empathy, and strong product knowledge.
• Ability to communicate effectively with technical audiences.
• Proven results in fast-paced, matrixed environments.
• Deep understanding of Professional Services and enablement strategies.
• Excellent communication and executive presence skills.

Desired Skills and Experience

• 5+ years supporting Professional Services in the software industry.
• Technical proficiency, such as holding a current Okta certification.
• Knowledge of industry and products is advantageous.
• Strong problem-solving, prioritization, facilitation, multitasking, and collaboration skills.
• Ability to work independently and thrive in dynamic environments.
• Excellent interpersonal skills to build relationships across teams and time zones.
• Willingness to travel domestically occasionally.

Salary range in Canada: $90,000—$136,000 CAD, plus benefits, equity, and bonuses. Learn more about our Total Rewards at https://rewards.okta.com/can.

Benefits include health, dental, vision, RRSP matching, healthcare spending, telemedicine, paid leave, and more. Find your place at Okta: https://www.okta.com/company/careers/.

Some roles may require travel for onboarding. We are an Equal Opportunity Employer, considering all qualified applicants without discrimination. Reasonable accommodations are provided upon request.