Associate Professional Services Enablement Manager

Okta; Toronto; On-site; CAD 90,000 - 136,000; Full time

Job summary

A leading technology company is seeking an Associate Professional Services Enablement Manager to join their team. This role involves collaborating with teams, implementing training programs, and ensuring the readiness of professional services staff. The ideal candidate will have a strong background in enablement, superb communication skills, and a passion for fostering learning within teams. The position offers a competitive salary range and excellent benefits, making it an attractive opportunity for professionals in the industry.

Benefits

Health, dental, and vision insurance

401(k) plan

Paid leave

Equity options

Flexible spending account

Qualifications

• 5+ years of experience in a similar role.
• Experience in software industry and professional services.
• Ability to communicate effectively with technical teams.

Responsibilities

• Identify and implement enablement programs.
• Collaborate effectively across teams.
• Analyze and refine professional services initiatives.

Skills

Charisma

Empathy

Analytical skills

Problem solving

Collaboration

Education

Bachelor's degree in a relevant field

Job description

Associate Professional Services Enablement Manager

Join to apply for the Associate Professional Services Enablement Manager role at Okta

Associate Professional Services Enablement Manager

Join to apply for the Associate Professional Services Enablement Manager role at Okta

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

Position Description:

We are looking for a self-motivated Associate Professional Services Enablement Manager to join Okta’s Customer First Enablement team. In this role, you will become the enablement advocate for our Professional Services organization. The Associate Enablement Manager will interact and collaborate across cross-functional teams including other enablement managers, product teams, and content development. This role will participate in other day-to-day Customer First Enablement activities including prioritization of enablement programs and solutioning field requests from our Professional Services internal customer. As an Associate Enablement Manager you will be responsible for identifying, creating and delivering enablement and training programs and optimization to our Professional Services organization from onboarding and cross-skilling to everboarding.

Responsibilities:

• Successfully identify and communicate Professional Services organizational perspective and technical and role readiness.
• Understand the day-to-day of all roles in Professional Services to suggest and execute new and innovative ideas/programs to your leadership team and primary stakeholder - Professional Services leadership.
• Communicate effectively and often to ensure all stakeholders are aligned and view the Professional Services enablement program as a force multiplier.
• Take a data-driven and analytical approach to deciding on future initiatives, as well as performance management to quantify the impact of existing programs.
• Partner with other enablement staff in designing, creating and delivering enablement programs.
• Continuously engage with Professional Services leads to validate and collaborate on requirements and program results.
• Proactively seeks input and content to aid in the curation of enablement programs.
• Identify and communicate potential efficiencies and enhancements.
• Lead discovery sessions with business leaders to build and refine requirements.
  
  

Requirements:

• The single most important characteristic we are looking for is showing initiative. Be prepared to share previous examples or articulate suggestions for what you might bring to this role.
• Charismatic, great presence, deep empathy, and sharp on the product.
• Ability to understand, work with and present to a technical audience.
• Ability to deliver results in a fast-moving, highly matrixed environment.
• Deep understanding of Professional Services and enablement strategies.
• Demonstrable communication skills, specifically presentation skills and strong executive presence.
  
  

Desired Skills and Experience:

• 5+ years of enablement experience supporting Professional Services in the software industry.
• Technical proficiency provides added credibility such as holding a current Okta certification.
• Industry and product knowledge is a plus.
• Strong problem solving, priority setting, facilitation, multi-tasking, analytical, and collaboration skills.
• Ability to work independently, multi-task optimally and thrive in a fast-paced, dynamic environment with general direction and guidance
• Strong interpersonal skills and capable of building positive relationships across multiple teams and time zones
• Occasional domestic travel required.
  
  

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, New York, and Washington is between:

$99,000—$149,000 USD

Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.

The annual base salary range for this position for candidates located in Canada is between:

$90,000—$136,000 CAD

What you can look forward to as a Full-Time Okta employee!

• Amazing Benefits
• Making Social Impact
• Developing Talent and Fostering Connection + Community at Okta
  
  

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Some roles may require travel to one of our office locations for in-person onboarding.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Computer and Network Security, Software Development, and IT Services and IT Consulting

Referrals increase your chances of interviewing at Okta by 2x

Get notified about new Professional Services Manager jobs in Toronto, Ontario, Canada.

Bilingual Senior Program Manager: Nurse Practitioner Team Lead (Temporary 1 year)

Senior Technical Program Manager, Asset Vulnerability Management

Toronto, Ontario, Canada CA$90,000.00-CA$110,000.00 4 weeks ago

Greater Toronto Area, Canada CA$70,000.00-CA$75,000.00 21 hours ago

Senior Customer Success Manager, Trilogy (Remote) - $200,000/year USD

Toronto, Ontario, Canada $100.00-$100.00 8 hours ago

Customer Success Manager - Product Quality

Program Manager, Transformational Programs

People Planning & Initiatives Program Manager

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.