Associate Product Program Manager

Bilinguallink; Southwestern Ontario; On-site; CAD 70,000 - 100,000; Full time

Job summary

Entrust is seeking an Associate Product Program Manager in Ontario to coordinate day-to-day product lifecycle activities across product, marketing, order management, sales operations, IT, R&D, and customer support.

You will oversee ERP system setup (Oracle, Salesforce) for order placement and reporting, support delivery of product management deliverables, and assist with voice of customer initiatives to improve offerings and processes.

Qualifications

• Bachelor’s degree in Business, Science or Engineering.
• 2+ years successful Project management experience.
• 1+ year successful experience in product lifecycle management environment.
• Demonstrable experience successfully managing complex product line projects.
• Proficient with Excel, PowerPoint, Word.
• Ability to self-manage on day-to-day tasks and projects with proper direction provided.
• Must possess excellent communication, teamwork, organization, and leadership skills.

Responsibilities

• Lead new product readiness for internal operational and product development teams.
• Collaborate with R&D, operations, finance and legal to set up products in Oracle or Salesforce.
• Project management assistance related to the software development lifecycle and supporting teams/systems.
• Coordinate with marketing, sales, legal, and operations to deliver timely information.
• Assist in setting priorities with related teams and SMEs.
• Assist with voice of customer activities and requirements gathering.
• Support product managers as price book, product ordering, and SKU creation expert.
• Identify and drive initiatives to simplify doing business with Entrust.
• Challenge internal processes and find improvement opportunities.

Skills

Excel

PowerPoint

Word

Project management

Education

Bachelor’s degree in Business, Science or Engineering

Tools

Oracle

Salesforce

Job description

Position Overview

The Associate Product Program Manager is an integral member of the Product Management team responsible for maintaining day to day program coordination with related corporate teams and systems supporting the end-to-end software development and commercialization lifecycle. Day-to-day Program management activities can take the form of participation in product roadmap and release planning sessions with product, marketing, order management, sales operations, IT, research and development, and customer support teams. Tactical tasks include overseeing the setup and updating of corporate ERP systems to facilitate customer order placement, internal reporting, data analysis and planning. The Associate Product Program Manager is part of the chain of subject matter experts tasked to assisting the field with administrative and product questions or related matters, and various supportive tasks.

Responsibilities

• Lead new product readiness for internal operational and product development teams
• Work cross-functionally with R&D, operations, supply chain, finance, legal and other functions to set up and maintain products in various corporate systems (such as Oracle and Salesforce).
• Project management assistance related to the software development lifecycle and supporting teams/systems.
• Work with vertical marketing, sales, legal, and operations teams and appropriate functional colleagues to develop and deliver appropriate information in a timely fashion
• Assist in setting priorities with related teams and supporting subject matter experts
• Assist with voice of customer activities and requirements gathering
• Assist with gathering product management deliverables
• Support product managers as the go-to the price book/product ordering and SKU creation expert whom sales and sales ops can consult when quoting and ordering products and services
• Identify and drive initiatives which make it easier for customers to do business with Entrust
• Continuously challenge how Entrust interacts with its customers and how internal processes work and explore and define opportunities for improvement at every touchpoint

Basic Qualifications

• Bachelor’s degree in Business, Science or Engineering discipline
• 2+ years successful Project management experience
• 1+ year successful experience in product lifecyle management environment
• Demonstrable experience successfully managing complex product line projects
• Proficient with Excel, PowerPoint, Word
• Ability to self-manage on day-to-day tasks and projects with proper direction provided
• Must possess excellent communication, teamwork, organization, and leadership skills

Preferred Qualifications

• 5+ years successful applicable experience
• 2+ years successful experience in a process oriented professional role
• Experience with Excel and other advanced analytical capabilities
• Experience with Oracle, Salesforce, or similar ERP system
• Ability to work on multi-functional teams to successful completion of tasks
• Ability to thrive in complex, fast-paced B2B marketing environment
• Excellent problem-solving skills

Why Should You Apply?

• Leader in the security industry
• Friendly, supportive & knowledgeable teams
• Opportunities for on-the-job training
• You’ll help secure identities!

This position is for an active, existing vacancy within our Product Management team

About Entrust:

Our growing company relies on curious, dedicated and innovative colleagues to anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. Each year, our solutions secure billions of transactions — and every day, our technologies issue and manage more than 10 million secure identities. How do we do all of this? Together.

Join us. Together we’ll create solutions for a more connected, mobile and secure life. For more information, connect with us at http://www.entrust.com/.

Entrust Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

NO AGENCIES, NO RELOCATION