Associate Product Owner, Finance and Corporate System

PET VALU; Markham; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent retail company is seeking an Associate Product Owner in Finance and Corporate Systems to manage product backlogs for enterprise-wide platforms. This role requires 4-6 years of relevant experience and strong analytical skills. Candidates should have a Bachelor's degree and familiarity with systems like Microsoft Dynamics and Agile methodologies. The position supports cross-functional collaboration and continuous improvement of corporate functions.

Qualifications

• 4-6 years of relevant experience in business analysis, system implementation, or product support roles in an enterprise setting.
• Exposure to enterprise systems like Microsoft Dynamics, SAP, Oracle, or Workday is preferred.
• Strong attention to detail with ability to manage multiple tasks.

Responsibilities

• Manage product backlog for corporate systems including ERP and HRIS.
• Conduct requirements gathering sessions with stakeholders.
• Assist QA and business users in UAT.
• Monitor system performance and gather user feedback.

Skills

Business analysis

System implementation

Product support

Agile product delivery

Communication skills

Detail-oriented

Education

Bachelor’s degree in business, Finance, Information Systems, or related discipline

Tools

Microsoft Dynamics 365

SAP

Oracle

Workday

Azure DevOps

Jira

Job description

Description

Job Overview

The Associate Product Owner – Finance and Corporate Systems supports the successful delivery and continuous improvement of enterprise-wide platforms and tools that enable core Finance, HR, and Corporate Services functions. Operating within a structured product delivery framework, this role works under the guidance of the Director, Enterprise Platforms and serves as a liaison between corporate business stakeholders and internal technology teams. The Associate Product Owner contributes to translating business needs into scalable solutions that align with enterprise architecture, governance standards, and long-term technology strategies.

Essential Duties and Responsibilities

• Product Planning and Execution Assist in managing the product backlog for corporate systems including ERP (e.g., D365 F&O, NAV), HRIS (e.g., Workday), and financial reporting tools.Translate business requests into clear, testable user stories with appropriate acceptance criteria and business value definitions.Participate in Agile delivery ceremonies (e.g., sprint planning, stand-ups, retrospectives) in partnership with Scrum Teams and Delivery Leads.Support release planning, documentation, and stakeholder communication as part of quarterly or program increment planning cycles.
• Business Engagement & Requirements Gathering Conduct requirements elicitation sessions with stakeholders from Finance, HR, Legal, and Internal Audit.Document current-state processes and support future-state design aligned with enterprise objectives.Maintain traceability between business needs, technical requirements, and delivered functionality.
• Governance, Risk, and Compliance Alignment Ensure functional changes align with internal controls (e.g., SOX), data privacy regulations, and enterprise security policies.Support the preparation of documentation for audits, reviews, or internal control testing where applicable.
• Testing & Deployment Support Assist QA and business users in preparing for and executing UAT (User Acceptance Testing), including issue logging and resolution tracking.Review test plans and help validate functional outcomes pre-deployment.Contribute to post-release hyper care and training documentation.
• Operational Support & Continuous Improvement Monitor system performance and gather feedback from end-users to suggest backlog items and enhancements.Support analysis of root causes for incidents and trends in support tickets, contributing to problem management.Help identify opportunities for automation and efficiency across finance and corporate service processes.
• Other duties as required.
• Occasional travel may be needed for workshops, training, or go-lives.

Skills, Experience, Education, Certifications

4-6 years of relevant experience in business analysis, system implementation, or product support roles in an enterprise setting.

Bachelor’s degree in business, Finance, Information Systems, or a related discipline.

Exposure to one or more corporate systems such as Microsoft Dynamics 365 F&O, SAP, Oracle, or Workday is preferred.

Familiarity with Agile product delivery (Scrum or SAFe) and tools such as Azure DevOps or Jira.

Solid communication and facilitation skills to support cross-functional collaboration.

Understanding of financial concepts (GL, AP, AR, budgeting, procurement) and corporate workflows.

Strong attention to detail, with the ability to manage multiple tasks and priorities.

Knowledge of change management, SOX compliance, or ITIL practices is an asset.

Proven ability to lead technical teams and projects.

Excellent communication and documentation skills for interacting with stakeholders and team members.

Experienced in Agile software development methodologies, source control, and automated testing and deployment.

Knowledge about Retail systems, including point-of-sales, warehousing / distribution, and merchandising systems.

Ability to self-start, eager to learn.

Competencies

Business Acumen - Understands enterprise financial and HR operations; able to contribute to scalable solutions.

Interpersonal Savvy - Builds credibility with business stakeholders, vendors, and delivery partners.

Problem Solving - Breaks down complex problems into structured parts; applies data and logic to solve them.

Accountability - Takes ownership of deliverables and communicates progress clearly.

Drive for Results - Demonstrates persistence and ownership to meet delivery milestones and quality expectations.

Communication - Shares information clearly across technical and non-technical audiences.

Adaptability - Thrives in a large, matrixed organization with shifting priorities and evolving business needs.

Analytical Thinking - Comfortable analyzing data, business processes, and system behavior.

Collaboration - Works effectively with cross-functional teams and external vendors in a highly governed environment.

Technology Orientation - Understands how digital tools support enterprise processes and compliance requirements.