Associate Optometrist

Luxottica; Ottawa; On-site; CAD 90,000 - 115,000; Full time

Job summary

Luxottica is seeking an Associate Optometrist in Ottawa, Ontario, to lead clinical patient care and collaborate with store leadership to drive results. You will perform eye exams, support medical and surgical care, and help grow the practice as a trusted eyecare provider.

The role emphasizes maintaining licensure, continuing education, and delivering exceptional patient service in a collaborative environment.

Qualifications

• Doctor of Optometry degree required.
• Commitment to high-quality patient care.
• Knowledge of Medical Optometry, including Billing and Coding.
• Knowledge of Surgical Care in Optometry.
• Knowledge of current Optometric theory & technology.
• Strong problem solving ability.

Responsibilities

• Lead and collaborate with MOD and store team to drive results.
• Demonstrate KPI management and accountability.
• Establish LensCrafters as a medical eyecare provider in the community.
• Support medical practice, referral care, and pre/post-op care.
• Deliver highest quality optometric care to patients.
• Provide training and guidance to team; give feedback.
• Maintain professional licensure and CE requirements.
• Lead by example and foster a positive culture.

Skills

Doctor of Optometry

Patient care focus

Medical Optometry knowledge

Surgical care knowledge

Optometric theory & technology

Problem solving

Job description

JOB DESCRIPTION

GENERAL FUNCTION

The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients receive the highest quality Optometric care by performing clinical protocols while maximizing results & practices growth through strong partnership with the MOD, SMM & team. Ensures all patients receive the highest quality Optometric care. The Associate Optometrist will support the organization (and market) with medical practice, referral care, and pre/post‑op surgical support (if applicable).

MAJOR DUTIES & RESPONSIBILITIES

• Ensures executional excellence & winning results in partnership with the MOD & store team.
• Demonstrates commitment to exceed results through strong competency in KPI management & high accountability.
• Ensures LensCrafters is recognized as a medical eyecare provider within the community.
• Operates as successful stakeholder to all leaders within the organization & local market.
• Places the patient/customer 1st & delivers excellent service.
• Strives to exceed expectations on all KPIs.
• Conveys a commitment to providing unsurpassed Patient Service through ensuring staff performs the following Service Process steps:
  • Make eyewear recommendations based on patients/customers’ needs.
  • Explain each step of the eye exam; listen carefully to patients/customers.
  • Utilize available tools & visual aids to summarize & ensure patients understand each aspect of their vision, eye health, & overall well‑being.
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
• Addresses all patient/customer visual lifestyle needs including medical and surgical recommendations (if applicable).
• Conducts services in line with protocol and standards of care; establishes Doctor/Patient Relationships.
• Ensures all patients receive accurate diagnosis & appropriate recommendations.
• Establishes a positive Doctor/patient relationship.
• Utilizes & leverages effectively all technology to deliver unsurpassed patient/customer experiences.
• Maintains State Licensure in good standing & practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provides effective training & guidance to team members making use of Company provided programs.
• Delivers clear, motivating & constructive feedback in a timely manner to all associates.
• Creates a positive culture linked to the corporate culture; identifies what motivates each individual & directs conversations & actions appropriately.
• Encourages associate decision making at the level closest to the patient.
• Maximize partnerships through leadership, participation & involvement.
• Takes pride in the appearance of the office.
• Maintains safe working environment for all associates/patients.
• Leads by example.

BASIC QUALIFICATIONS

• Doctor of Optometry
• Commitment to quality patient care
• Knowledge of Medical Optometry, including Billing and Coding
• Knowledge of Surgical Care and practices pertaining to Optometry
• Knowledge of current Optometric theory & technology
• Problem solving ability

PREFFERED QUALIFICATIONS

• Residency trained
• Knowledge of surgical care and practices pertaining to Optometry

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.