Associate, Operations

Ihs Markit Canada Ulc; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Une entreprise de premier plan recherche un professionnel pour fournir un soutien opérationnel aux clients dans le domaine des services financiers. Le candidat idéal aura un diplôme en finance ou un MBA et saisira des opportunités pour automatiser les processus. Les responsabilités incluent la gestion des comptes clients, le suivi des demandes et la collaboration avec les équipes techniques. Rejoignez une équipe dynamique et innovante au sein d'une organisation qui valorise les talents et l'intégrité.

Benefits

Health & Wellness benefits

Generous time off

Continuing education program

Financial wellness programs

Family-friendly perks

Qualifications

• Nouveau diplômé ou MBA en finance.
• Compétences en communication écrite et verbale.
• Connaissance des marchés financiers est un plus.

Responsibilities

• Assurer le support opérationnel et client.
• Collaborer avec l'équipe TechOps sur les problèmes techniques.
• Mettre en place des processus opérationnels et assurer un contrôle qualité.

Skills

Communication

Proactivité

Travail d'équipe

Education

Graduate / postgraduate in finance / MBA

Tools

SQL

Job description

S&P Securities Finance provides data required to manage securities lending programs optimize trading performance and enhance investment decision making.

Securities finance offering enables benchmarking of securities lending programs insight into market sentiment and trading transparency from a macro to individual stock level perspective.

The data is sourced directly from leading industry practitioners including prime brokers custodians asset managers and hedge funds. Data is delivered via a variety of channels to ensure integration into your workflow including web applications Excel add-in data feed and third-party vendors

Responsibilities and Impact :

By analyzing fund flow stock loan availability short interest and stock lending volume Securities Finance anticipates sector and security movements. Since its launch in 2002 Securities Finance has become the go-to source for Investment Managers Securities Lending Practitioners and Sell Side Professionals informing better decision making with the fastest most reliable and comprehensive global short-side intelligence available.

In this role you will :

Provide operational support per customer requirements on one or more products. This includes setting up accounts and users running reports researching on entities supporting customers on their regulatory and compliance needs and mapping entities and vendors. Could involve first level of troubleshooting as well.

Ensure all customers receive first class service consistent with S&Ps expectations including but not limited to identifying and resolving client issues following up with clients based off SLAs assisting with ad-hoc projects and answering customer inquiries.

Collaborating with TechOps team for any technical issues raised by client in data delivery.

Become highly skilled in understanding and maintaining Operational Processes including assisting peers and leadership with creating SOPs UAT testing and implementing a quality control review of operational activities.

Cultivate foster and manage relationships with internal clients.

Bring automation to the process wherever applicable.

Enhance existing relationships with banks prime brokers and liaising for the data for mutual clients.

What Were Looking For :

Basic Required Qualifications :

Graduate / postgraduate in finance / MBA

Knowledgeable in finance capital markets or the global economy

0-1 years of experience in financial services / investment management

Excellent written and verbal communication skills

Self-motivated proactive work ethic

A proven ability to work effectively as part of a team

Additional Preferred Qualifications :

Working knowledge of SQL will be an added advantage

Proficiency in securities lending business practices

At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.

For more information visit In It For You

Our Purpose :

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People :

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include :

Health & Wellness : Health care coverage designed for the mind and body.

Flexible Downtime : Generous time off helps keep you energized for your time on.

Continuous Learning : Access a wealth of resources to grow your career and learn valuable new skills.

Invest in Your Future : Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

Family Friendly Perks : Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

Beyond the Basics : From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit : Hiring and Opportunity at S&P Global :

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to : and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Entry Professional (EEO Job Group)

Required Experience :

Key Skills