Associate Mortgage Underwriter, Excalibur

First National Financial; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Join a leading Canadian mortgage lender as a Fulfillment Specialist in Toronto. This role focuses on managing mortgage conditions, interacting with brokers, and ensuring compliance with commitments. A great opportunity for those passionate about helping clients secure their homes, offering competitive compensation and a supportive team environment.

Benefits

Highly competitive compensation package

Comprehensive benefits program

Hybrid working environment

Extensive training programs

Supportive teamwork culture

Qualifications

• Post-secondary education and/or equivalent work experience required.
• One year of mortgage experience preferred.

Responsibilities

• Manage files from broker commitments to meet conditions.
• Follow up with brokers for additional information.
• Review and audit all files prior to advancing.

Skills

Competency in MS Office

Capacity to learn new technologies/systems

Education

Post-secondary education

Job description

Tuesday, May 27, 2025

Reporting To:

Manager, Residential Underwriting

Full-Time/Part- Time:

Full-time

Posting Date:

May 27, 2025

Closing Date:

Hours of Work:

8:30 a.m. – 5:00 p.m.

Grade:

Office Location:

8.7

Toronto

Great location! Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes base salary bonus, benefits, and career advancement opportunities!

*Eligibility for benefits is dependent on the terms of employment

The Opportunity

Excalibur department - With both the population and employment demographics of Canada changing so significantly, there are people who want to access a mortgage and own a home – but they may fall outside of traditional credit requirements. Alternative lending (Excalibur) offers a mortgage option for those people. The Fulfillment Specialist is responsible for ensuring that all broker conditions are met prior to closing and for all interactions with the Broker to cooperatively satisfy all conditions within a mortgage commitment .

How you will contribute:

• Manage files from the time they are committed by the underwriter until all the broker’s conditions are met on the commitment
• Contact the broker via fax/email/phone requesting a solicitor for the file and funding conditions sheet outlining the outstanding conditions on the file
• Follow up with brokers to request additional information where needed
• Provide liaison and support for funding department
• Review all documentation sent from the broker to meet conditions found on the commitment
• Organize all incoming faxes from broker and solicitor
• Verify all employment letters verbally and satisfy income verification and satisfy down payment verification
• Review and satisfy signed commitment, statement of mortgage and mortgage application
• Review and audit all files prior to advancing
• Update information and make corrections where needed to ensure that it is 100% complete and accurate
• Respond to all broker queries and requests and return calls and emails in a timely manner
• Specialize in bridges and transfer mortgages
• Complete special projects as assigned by Team Leader/Manager, Residential Underwriting

The experience you need:

• Post-secondary education and/or equivalent work experience required
• One year of mortgage experience preferred
• Competency in MS Office; capacity to learn new technologies/systems

Working Environment and Physical Demands Analysis:

• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.
• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Hybrid working environment
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you’ll join:

Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.

First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.