Associate Mortgage Underwriter

First National Financial; Vancouver; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading non-bank mortgage lender in Canada is seeking a Fulfillment Specialist to manage broker conditions and ensure compliance with mortgage commitments. The role requires strong organizational skills and proficiency in MS Office. Candidates with mortgage experience and post-secondary education are preferred. This position offers a competitive compensation package and a supportive team culture.

Benefits

Health Spending Account

Parental leave top-up

Extensive training programs

Modern, collaborative office environment

Regular social events

Qualifications

• One year of mortgage experience preferred.
• Ability to learn new systems.

Responsibilities

• Manage files from the commitment by the underwriter until all broker conditions are satisfied.
• Contact brokers to request solicitor and funding conditions sheets.
• Verify employment, income, and down payment information.

Skills

Proficiency in MS Office

Education

Post-secondary education

Job description

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation, and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [e-mail] should you need an accommodation at any point in the recruitment process.

Reporting To: Manager, Residential Underwriting

Full-Time/Part-Time: Contract

Posting Date: May 15, 2025

Closing Date: May 29, 2025

Hours of Work: 8:30 a.m. – 5:00 p.m.

Office Location: 8.7

What we offer: Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment

The Opportunity

Excalibur department - With changing population and employment demographics in Canada, some individuals seeking mortgages may not meet traditional credit requirements. Alternative lending (Excalibur) provides mortgage options for these individuals. The Fulfillment Specialist ensures all broker conditions are met prior to closing and manages interactions with brokers to satisfy conditions within a mortgage commitment.

How you will contribute:

1. Manage files from the commitment by the underwriter until all broker conditions are satisfied
2. Contact brokers to request solicitor and funding conditions sheets
3. Follow up with brokers for additional information
4. Support the funding department
5. Review documentation to meet commitment conditions
6. Organize incoming faxes from brokers and solicitors
7. Verify employment, income, and down payment information
8. Review and verify signed commitments and mortgage applications
9. Audit files before progressing
10. Update and correct information to ensure completeness and accuracy
11. Respond to broker queries promptly
12. Specialize in bridges and transfer mortgages
13. Complete special projects as assigned

The experience you need:

1. Post-secondary education or equivalent work experience
2. One year of mortgage experience preferred
3. Proficiency in MS Office; ability to learn new systems
4. Passing the Broker’s Licensing Course (UBC Sauder) is an asset

Working Environment and Physical Demands:

• Periods of high volume and tight timelines
• Long periods of sitting and repetitive movements
• Extended computer use
• Multitasking, including phone communication and information lookup

Additional Benefits and Culture:

• Competitive compensation
• Comprehensive benefits (Health Spending Account, parental leave top-up)
• Hybrid work environment
• Extensive training programs
• Modern, collaborative office environment
• Supportive team culture and community involvement
• Regular social events

The Team:

Founded in 1988, First National is a leading non-bank mortgage lender in Canada, serving primarily through the broker channel. Recognized as a great place to work, we value employee engagement and community involvement.

We thank all applicants for their interest; only those selected for an interview will be contacted.