Associate Manager, Privacy, Data & Controls

Manulife; Waterloo; Hybrid; CAD 71,000 - 120,000; Full time

Job summary

Join a leading financial services provider as the Associate Manager of Privacy, Data, and Controls. Your role involves ensuring compliance with data protection regulations, managing privacy risks, and providing training for staff. You will collaborate closely with internal teams to manage data protection efforts and maintain the highest standards of privacy.

Benefits

Health and dental benefits

Wellness benefits

Retirement savings plans

Generous paid time off program

Qualifications

• 2+ years of experience in data privacy, data protection, or information security roles.
• Knowledge of Canada data privacy laws and regulations.
• Ability to lead manage projects and drive organizational change.

Responsibilities

• Monitor and test to ensure compliance with privacy regulations and internal policies.
• Identify and assess privacy and data security risks across the organization.
• Participate in privacy incident management and collaborate with legal counsel.

Skills

Analytical skills

Problem-solving

Decision-making

Communication

Interpersonal skills

Leadership

Adaptability

Education

Bachelor's degree in Law, Information Security, or related field

Master's degree or relevant certifications (CIPP, CIPM, CISSP)

Job description

As the Associate Manager of Privacy, Data, and Controls, you will be responsible for ensuring that the first line of defense complies with data protection regulations and maintains the highest standards of data privacy. As a member of the Strategy, Governance and Controls team you will monitor and assess controls that protect sensitive information. This role requires an understanding of privacy laws.

Position Responsibilities:

• Audits and Assessments: Monitor and test to ensure compliance with privacy regulations and internal policies.

• Data Protection: monitor processes and controls to endure the protection of sensitive data, including personal and financial information.

• Risk Management: Identify and assess privacy and data security risks across the organization.

• Training and Awareness: provide guidance and training staff on privacy and data protection.

• Privacy Incident Response: participate in privacy incident management and collaborate with Privacy & Legal Counsel on legislative updates.

• Stakeholder Engagement: Collaborate with internal and external stakeholders, including legal, IT, and compliance teams, to address privacy and data security issues.

• Reporting: Maintain accurate records and documentation of all privacy and data incidents.

• Prepare and present privacy reports to senior management.

Required Qualifications:

• Education: Bachelor’s degree in Law, Information Security, or a related field. A master’s degree or relevant certifications (e.g., CIPP, CIPM, CISSP) is preferred.

• Experience: At least 2 years of experience in data privacy, data protection, or information security roles.

• Knowledge: knowledge of Canada data privacy laws and regulations.

• Skills: Strong analytical, problem-solving, and decision-making skills. Excellent communication and interpersonal abilities.

• Leadership: Demonstrated ability to lead manage projects and drive organizational change.

• Adaptability: Ability to work in a fast-paced environment and handle multiple priorities effectively.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail] .

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$71,925.00 CAD - $119,875.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.