Associate Manager, Merchandising

Ralph Lauren Corporation; Edmonton; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player seeks an Associate Manager to support strategic plans for a profitable store operation. This role involves leading a customer-focused team, optimizing talent, and ensuring operational excellence while maintaining brand integrity. The ideal candidate will thrive in a dynamic retail environment, promoting innovative selling techniques and fostering an inclusive culture. If you are passionate about retail management and community engagement, this is an exciting opportunity to make a significant impact in a vibrant store setting.

Qualifications

• Experience in retail management or high-volume environments preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Assist in analyzing business trends and planning strategic initiatives.
• Manage store operations to meet productivity standards.

Skills

Retail Management

Communication Skills

Customer Relationship Building

Business Acumen

Planning and Prioritization

Education

College Degree or Equivalent

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing, and distribution of premium lifestyle products across five categories: apparel, accessories, home, fragrances, and hospitality. With over 50 years of experience, Ralph Lauren's reputation and distinctive image have been developed through a broad range of products, brands, and international markets. Its brand portfolio includes Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, making it one of the world's most recognized families of consumer brands.

At Ralph Lauren, we aim to unite and inspire our communities by amplifying diverse voices and perspectives, fostering a culture of belonging, inclusion, and fairness. Our culture of inclusion is built through Talent, Education & Communication, Employee Groups, and Celebration initiatives.

Position Overview

The Associate Manager supports the General Manager in developing and executing strategic plans to ensure a profitable store operation. They are key decision-makers, especially in the absence of the General Manager, and are responsible for operational excellence, talent optimization, and innovative selling techniques while maintaining brand integrity.

1. Assist the General Manager in analyzing business trends and planning strategic initiatives for your store.
2. Educate your team on sales and profit performance tools and resources.
3. Create a consistent customer experience aligned with RL brand standards by supporting the store vision.
4. Develop and execute the store's client development strategy and lead community outreach efforts.
5. Implement talent strategies in collaboration with the General Manager to build a customer-focused team that embodies the store vision.
6. Lead networking and recruitment activities within your market.
7. Engage in ongoing talent development through coaching, feedback, and learning opportunities.
8. Manage store operations to meet productivity standards, including inventory control and shrink management.
9. Promote the use of new technology to support innovative sales techniques and shopping experiences.
10. Uphold all company policies and procedures.
11. Provide feedback to leadership on high-profit potential areas and market trends.
12. Maintain store standards that exceed expectations at all times.
13. Create an inclusive environment aligned with Ralph Lauren’s core values and cultural focus areas.

Experience, Skills & Knowledge

• College Degree or equivalent is a plus.
• Experience in retail management or a similar high-volume, high-profile environment preferred.
• Strong communication skills with customers and team members.
• Physical ability to maneuver around the store, lift up to 30 lbs, and climb as needed.
• Ability to operate registers, stand, move, and walk for extended periods.
• Flexible schedule including days, evenings, weekends, and potential travel.
• Proven success in building positive relationships with customers and colleagues.
• Business acumen and strong planning and prioritization skills.