Associate Manager, Integrations Strategy & Operations (Provider Incentivization)

DoorDash; Old Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading company in the delivery sector is seeking an Associate Manager of Partner Integrations to enhance the merchant experience through strategic initiatives. This hybrid role involves leading cross-functional projects, managing stakeholder relationships, and developing innovative strategies to drive growth. The ideal candidate will have a strong background in stakeholder management and technical understanding, with a bachelor's degree and 5+ years of experience.

Qualifications

• 5+ years of experience in a relevant field.
• Proficiency in creating and implementing strategies.
• Ability to translate technical concepts into business solutions.

Responsibilities

• Develop and execute market-leading strategies for partner integrations.
• Lead cross-functional initiatives to improve order experience.
• Champion seamless merchant integrations across teams.

Skills

Stakeholder Management

Communication

Technical Understanding

Relationship Building

Education

Bachelor’s Degree

Tools

Excel

SQL

Job description

About the Team

On the Merchant Strategy & Operations team, our mission is to have best-in-class selection, build modern services for our merchants to grow their business, and help our partners operate. Our Partner Integrations team collaborates with Merchants to integrate their tech stacks with DoorDash, improving operational efficiency and order quality. The team has expanded from serving US restaurants to providing an integrations platform across various markets globally.

About the Role

As the Associate Manager of Partner Integrations, you will shape the future of our integrations experience for Provider Incentivization. This includes understanding our business landscape, market intelligence, and merchant experience, then translating this into growth strategies that enhance the Merchant experience through high-quality integrations. You will lead cross-functional initiatives, gain buy-in, and manage end-to-end go-to-market efforts. This role reports to the Head of Restaurant Partner Integrations within our Merchant Strategy & Operations team. It is expected to be a hybrid role with some in-office presence.

You’re excited because you will…

1. Develop and execute a market-leading strategy—collaborate with Partner Integrations to align DoorDash’s objectives with market demands, ensuring a resilient network that drives growth.

2. Define the vision for our Partnership ecosystem—set the direction and standards for partnerships, fostering continuous innovation and growth.

3. Lead impactful, cross-functional initiatives—drive projects that improve the live order experience and reduce operational costs.

4. Champion the Integrated Merchant Experience—advocate for seamless merchant integrations, connecting teams and decision-makers.

We’re excited about you because…

1. You’re detail-oriented—organized, process-driven, and able to communicate complex details clearly to both business and technical stakeholders.

2. You’re a strong communicator—capable of articulating project progress and technical challenges effectively.

3. You’re a self-starter—proactive, action-oriented, and adaptable in a fast-paced environment.

4. You’re technically savvy—you understand engineering concepts and can translate jargon into functional understanding.

5. You’re a relationship builder—skilled at influencing and motivating across various levels and functions, internally and externally.

Qualifications

• 5+ years of experience

• Strong stakeholder management skills

• Ability to translate technical concepts into business solutions

• Experience creating and implementing strategies

• Proficiency with Excel/Sheets and SQL

• Excellent communication skills

• Bachelor’s degree required