Associate Insurance Advisor II

Co-operators; Ottawa; On-site; CAD 44,000 - 73,000; Full time

Benefits offered by this job

Training & development

Flexible work options & PTO

Total rewards package

Job summary

CGIC in Ottawa, Ontario, is hiring an entry-level insurance professional for our District Offices. This regular full-time, office-based role focuses on sales, service and growth of personal lines, with guidance to meet client needs.

Training will help you obtain your General Insurance License, with ongoing support to develop underwriting knowledge of auto and property products and to achieve licensing within the required timeframe. A competitive salary and benefits await.

Qualifications

• General Insurance license is required.
• Meet provincial licensing requirements to obtain and maintain licenses.
• Knowledge of auto and property insurance products and underwriting skills.

Responsibilities

• Sales, service and profitable growth of personal lines products.
• Advise and recommend coverages and policies meeting client needs.
• Prospect for all lines of business and suggest additional products.
• Complete front line risk assessment following underwriting guidelines.
• Meet individual goals for client service, sales, quality and productivity.
• Address client questions, resolve complaints and escalate when needed.
• Proactively complete client reviews on auto and home portfolios.

Skills

Underwriting knowledge

Communication skills

Team player

Critical thinking

Problem solving

Education

General Insurance License

Job description

Company: CGIC

Department: District Offices

Employment Type: Regular Full-Time

Work Model: Office-Based

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

How You Will Create Impact

• Sales, service and profitable growth of personal lines products.
• Advise and recommend coverages and policies that best meet client needs.
• Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.
• Complete front line risk assessment and selection following underwriting guidelines.
• Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.
• Respond to client questions and concerns, resolve customer complaints and elevate issues appropriately.
• Proactively complete client reviews on the auto and home portfolio

To Join Our Team

• This is an entry‑level friendly role. Candidates who do not yet hold their General Insurance License are encouraged to apply. Full training and dedicated study time will be provided to help you obtain your General Insurance License within the required timeframe.
• General Insurance license is required.
• Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.
• Possess in‑depth knowledge of auto and property insurance products and strong underwriting skills.

How You Will Succeed

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You’re an effective team player who shares knowledge to support our peers.

What You Need To Know

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well‑being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $43,550 - $72,583

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job‑related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.