Associate Insurance Advisor II

Co-operators; Labrador City; On-site; CAD 41,000 - 69,000; Full time

Benefits offered by this job

Training and development opportunities

Flexible work options

Well-being programs

Volunteer days

Total rewards package with benefits

Job summary

CGIC in Labrador City, Canada, is seeking an Associate Insurance Advisor II to drive sales and service for personal lines including auto and home. This office-based role requires English, a valid insurance mindset, and a focus on client stays and growth.

A background check applies, and a robust total rewards package is offered along with development opportunities. The role emphasizes underwriting basics, client advisory, and proactive reviews to meet and exceed agency goals while maintaining

Qualifications

• General Insurance license is an asset.
• Meet provincial licensing requirements for ongoing education.
• Minimum 2 years insurance industry experience including sales preferred.
• Strong knowledge of auto and property insurance products and underwriting skills.

Responsibilities

• Sales and service of personal lines products to grow the client base.
• Advise on coverages and policies that meet client needs.
• Identify cross-sell opportunities across lines of business.
• Perform front line risk assessments following underwriting guidelines.
• Complete inspections and re-inspections as required.
• Achieve individual goals for client service, sales, quality and productivity.
• Respond to client questions, resolve complaints, and escalate when needed.
• Proactively complete client reviews on auto and home portfolios.

Skills

Sales experience

Customer service

Underwriting knowledge

Communication

Team player

Education

General Insurance license

Job description

Company: CGIC
Department: Retail Sales
Employment Type: Regular Full-Time
Work Model: Office-Based
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That's why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.

The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The Co-operators insurance products and services including personal lines (auto, home).

How you will create impact:

• Sales, service and profitable growth of both personal lines products.
• Advise and recommend coverages and policies that best meet client needs.
• Actively focus on prospecting for all lines of business by identifying and recommending additional products/services that benefit the client.
• Complete front line risk assessment and selection following underwriting guidelines.
• Complete inspections and re-inspections.
• Achieve individual goals for client service, sales, quality and productivity and contribute to the achievement of overall agency sales and growth goals.
• Respond to client questions and concerns, resolve customer complaints and elevate issues appropriately.
• Proactively complete client reviews on the auto and home portfolios.

To join our team:

• General Insurance license is an asset.
• Meet all provincial-licensing requirements in accordance with continuing education in order to obtain and maintain all licenses.
• A minimum of 2 years insurance industry experience including sales experience is preferred.
• Possess in-depth knowledge of auto and property insurance products and strong underwriting skills.

How you will succeed:

• You influence change and are committed to continuous improvement, in order to exceed client expectations.
• You leverage critical thinking skills to identify problems and proactively propose solutions.
• Your strong communication skills allow you to clearly convey messages.
• You're an effective team player who shares knowledge to support our peers.

What you need to know:

• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Salary information

Expected salary range $41,372 to $68,954

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.