Associate, Financial Planning

RBC; Surrey; On-site; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Total rewards program

Career advancement

Coaching and development

Flexible benefits

Job summary

RBC Vancouver is seeking an Associate to support Financial Planners with proactive sales support and value-based client contact. You will collaborate across the organization to meet client needs and strengthen relationships, including in Cantonese and Mandarin language contexts.

The role supports multiple branches in the Vancouver area and focuses on helping clients with everyday banking, investments, and credit through a differentiated client experience.

Qualifications

• Mutual Funds accreditation (e.g., Investment Funds in Canada, or the Canadian Securities Course)
• Ability to fulfill a robust Advice Experience on both personal and business needs
• Strong client contact routines to drive retention and referrals
• Flexibility, eagerness to learn, strong personal ethics
• Ability to work independently and in a team environment
• Cantonese or Mandarin language skills

Responsibilities

• Provide pre and post-interaction enablement and client service for Financial Planners
• Identify client needs, refer, expand relationships, and track progress against sales plan
• Assist with client meeting preparations and support credit, investments, and banking solutions
• Lead with advice and educate clients through digital channels as a Digital Ambassador
• Adhere to policies and manage operational risk

Skills

Cantonese

Mandarin

Education

Mutual Funds accreditation

Job description

What is the opportunity?

As an Associate, you provide proactive sales support and responsive value-based client contact for a team of Financial Planners. You are responsible for supporting the unit/team in achieving sales objectives by contributing to a differentiated client experience. In this role, you collaborate with partners across the organization to identify and meet client needs and goals, strengthening client relationships and making it easier for them to do business with RBC.

Job Description

What is the opportunity? As an Associate, you provide proactive sales support and responsive value-based client contact for a team of Financial Planners. You are responsible for supporting the unit/team in achieving sales objectives by contributing to a differentiated client experience. In this role, you collaborate with partners across the organization to identify and meet client needs and goals, strengthening client relationships and making it easier for them to do business with RBC.

We are seeking candidates with Cantonese language skills. Mandarin fluency is an asset.

This position will support Financial Planners in Burnaby, East Van, New West, Surrey, Abbotsford, Chilliwack and East Okanagan.

What will you do?

• You are a strategic member of the Financial Planning team and will work directly with Financial Planners to provide pre and post-interaction enablement and client service and fulfillment in connection with their financial plan
• Maximize opportunities to effectively identify client needs, make referrals, expand profitable client relationships, and track and review progress against the teams’ annual sales plan
• Increase sales enablement for Financial Planners by assisting with preparations for client meetings, and supporting the fulfilment of credit, investments, and everyday banking solutions
• You enable and educate our clients by proactively leading with advice, serving through Digital and by leading as a Digital Ambassador who keeps current on technology by building your digital IQ
• Exercise due diligence in following all policies and procedures, and identity/correct areas of operational risk

What do you need to succeed?

Must-have

• Mutual Funds accreditation (e.g., Investment Funds in Canada, or the Canadian Securities Course)
• Perform as a One RBC Advisor with a breadth and depth of expertise across everyday banking, investments and credit, with the ability to fulfill on a robust Advice Experience on both personal and business needs
• Strong client contact routines that build yours and your Financial Planners calendar proactively, integrating consistent retention and anchoring activities to help the team achieve greater results
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Ability to work both independently and in a team environment, demonstrating strong collaboration skills
• Ability to leverage your own capabilities, and those of the right partner in our ecosystem, at the right time, meeting client’s entire suite of financial needs
• Cantonese or Mandarin language language skills

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial industry
• Ability to provide increasingly complex everyday banking, investment and credit advice for both personal and business clients

What’s in it for you?

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools, coaching, and development opportunities
• Opportunity to achieve great success and grow your career with RBC

Additional Job Details

Address

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City

Vancouver

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-08-25

Application Deadline

2026-09-08

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.