Associate Director, Senior Lead Business Analyst

RBC; Toronto; On-site; CAD 100,000 - 130,000; Full time

Job summary

RBC is seeking an Associate Director (Lead Business Systems Analyst) to lead the transformation of Capital Markets' Payment Systems. This influential role involves collaborating with cross-functional teams to enhance operational efficiencies and drive compliance, while also mentoring junior team members to achieve continuous improvements.

Benefits

Comprehensive Total Rewards Program

Competitive compensation and benefits

World-class training program in financial services

Opportunities to do challenging work

Qualifications

• 5-7 years working as a Business Systems Analyst.
• Experience in large and complex projects.
• Solid experience with event-driven architecture and APIs.

Responsibilities

• Lead planning, analysis, and documentation of business system requirements.
• Collaborate with architects and developers for actionable designs.
• Mentor junior Business Analysts for skill enhancement.

Skills

Agile Methodology

Business Data Analysis

Business Process Modeling

Commercial Acumen

Communication

Critical Thinking

Decision Making

Group Problem Solving

Interpersonal Relationship Management

Requirements Analysis

Education

Bachelor's Degree in Business, Computer Science, or related field

Tools

Jira

Confluence

Job description

Job Summary

Job Description

What is the opportunity?

As the Associate Director (Lead Business Systems Analyst) within the Business & Client Services Technology team, you will take a leadership role in driving the transformation and modernization of RBC Capital Markets’ Payment Systems. This is a high-impact role where you will lead the full lifecycle of requirements, collaborating with cross-functional teams to deliver innovative and effective solutions. Your work will directly support the organization’s strategic goals by enhancing operational efficiency, ensuring compliance, and enabling future growth. As a senior leader, you will also mentor and guide team members, fostering excellence and continuous improvement.

What will you do?

• Lead the planning, elicitation, analysis, and documentation of detailed business and system requirements, ensuring alignment with enterprise standards and architecture principles.

• Collaborate with solution architects, development teams, and quality engineers to translate business needs into actionable technical designs and test scenarios.

• Facilitate requirements walkthroughs and maintain clear, effective communication with business stakeholders, developers, and quality assurance teams.

• Manage project risks, assumptions, and constraints in partnership with the Scrum Master and Product Owner to ensure successful delivery.

• Ensure traceability between project scope, requirements, testing, and implementation through advanced coverage analysis techniques.

• Mentor and coach junior Business Analysts to enhance their skills and capabilities, fostering a culture of collaboration and continuous improvement.

• Build and maintain a repository of reusable requirements documentation to support future initiatives and ensure adherence to payment standards.

What do you need to succeed?

Must have:

• 5-7 years working as a Business Systems Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects

• You have strong knowledge of: high-value payments ecosystem (SWIFT/Lynx/Fedwire wire payments)

• Experience in Agile development and working on tools like Jira/Confluence

• Experience in requirements planning and prioritization including stakeholder analysis and effort estimation

• Experience in elicitation techniques such as document analysis, interviews, facilitated workshops, observation, prototyping, focus groups, surveys

• Requirements management and communication – requirements walkthroughs; scope and change management; traceability; configuration management, backlog management

• Solid experience with a variety of technologies/frameworks including event-driven architecture, REST APIs, microservice architecture, CI/CD processes, DevOps pipelines, etc.

Nice-to-have

• Experience in the financial or insurance industry with expertise in payment systems, including ISO20022 standards, Industry Payments Modernization initiatives, and payment processing platforms such as Payment Services Hubs and payment engines.

• Expertise in Canadian/US payments systems and regulatory requirements.

• Ability to read and interpret data formats, including YAML, JSON, XML, and XSD.

• Certification as a Certified Business Analysis Professional (CBAP) or a Master’s Certificate in Business Analysis.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Opportunities to do challenging work.

• Access to a variety of job opportunities across business and geographies.

Job Skills

Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements Analysis

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-23

Application Deadline:

2025-06-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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