Associate Director - Partner Ecosystem Operations

RBC; Toronto; On-site; CAD 110,000 - 160,000; Full time

Benefits offered by this job

Total rewards program

Flexible benefits

Coaching and development opportunities

Work-life balance options

Stock where applicable

Job summary

RBC Capital Markets’ Data, AI and Research Technology team seeks an experienced specialist to drive the strategy and operational management of our external and internal partner ecosystem across data, AI and research tech vendors. This role collaborates with Product, Governance, Compliance, Procurement and Market Data to oversee the partner lifecycle and deliver scalable, value-driven outcomes.

Responsibilities include leading onboarding, maintaining the partnerships repository, owning the data

Qualifications

• 5-10+ years in financial services, fintech, or enterprise technology environments.
• Experience managing data, AI, or technology vendor ecosystems.
• Strong understanding of the alternative data market.
• Strong understanding of third-party risk, procurement, and regulatory environments.
• Proven ability to build operational frameworks from scratch.
• Comfortable operating across strategy and execution.
• Exceptional stakeholder management across technical and non-technical audiences.
• Ability to embrace an AI-first approach: leverage AI tools to improve productivity and outcomes.

Responsibilities

• Central point for all internal and external data and software partners owning the end-to-end partner lifecycle.
• Project manages onboarding and delivery ensuring governance body processes.
• Maintains repository of all partnerships.
• Owns the data registry/catalogue.
• Track and optimize value realization from vendors (usage, ROI, business impact).
• Create transparency through reporting and dashboards.

Skills

Vendor ecosystem management

Stakeholder management

Governance & compliance

Alternative data knowledge

AI tools integration

Regulatory understanding

Strategy execution

AI-first approach

Job description

Partner Ecosystem Operations

RBC Capital Markets’ Data, AI and Research Technology team is seeking an experienced specialist to drive the strategy and operational management of our external and internal partner ecosystem across data, AI and research tech vendors. This role ensures partners are sourced, onboarded, and managed in a way that drives business value, reduces friction, and scales responsibly across the Capital Markets platform. Will work closely with the Product, Governance, Compliance, Procurement and Market Data teams to oversee the partner life‑cycle creating sustainable and efficient processes ultimately tracking benefits and creating positive commercial outcomes.

Job Description

RBC Capital Markets’ Data, AI and Research Technology team is seeking an experienced specialist to drive the strategy and operational management of our external and internal partner ecosystem across data, AI and research tech vendors. This role ensures partners are sourced, onboarded, and managed in a way that drives business value, reduces friction, and scales responsibly across the Capital Markets platform. Will work closely with the Product, Governance, Compliance, Procurement and Market Data teams to oversee the partner life‑cycle creating sustainable and efficient processes ultimately tracking benefits and creating positive commercial outcomes.

What will you do?

• Central point for all internal and external data and software partners owning the end-to-end partner lifecycle
• Project manages onboarding and delivery of our partners ensuring compliance with all governance body processes
• Maintains repository of all partnerships
• Owns the data registry/catalogue
• Track and optimize value realization from vendors (usage, ROI, business impact)
• Create transparency through reporting and dashboards

What do you need to succeed? Must have

• 5-10+ years in financial services, fintech, or enterprise technology environments
• Experience managing data, AI, or technology vendor ecosystems
• Strong understanding of the alternative data market
• Strong understanding of third-party risk, procurement, and regulatory environments
• Proven ability to build operational frameworks from scratch
• Comfortable operating across strategy and execution
• Exceptional stakeholder management across technical and non-technical audiences
• Ability to embrace an AI-first approach: Actively incorporates AI tools and technologies into daily workflows to enhance productivity, streamline routine tasks, and drive efficiency. Demonstrates curiosity about emerging AI capabilities and applies them thoughtfully to deliver better outcomes for clients and internal stakeholders.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Notes:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

Job Skills

• Business Appraisals, Business Process Design, Business Process Improvements, Business Process Modeling, Business Values, Configuration Management (CM), Crisis Management, Ecosystems, Effectiveness Measurement, Implementation, Requirements Analysis, Sustainability, Third Party Vendor Management, Workflow Analysis

Additional Job Details

• Address: RBC CENTRE, 155 WELLINGTON ST W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: CAPITAL MARKETS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2026-04-23
• Application Deadline: 2026-09-25
• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.