Associate Director, Network Relationship Management

0000055528 RBC Investor Services Trust; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

A prominent financial institution in Toronto seeks an Associate Director, Network Relationship Management. The role involves managing market relationships, ensuring client asset safety, and engaging with internal and external clients. Candidates should have a degree in business or finance and at least 5 years of experience in asset servicing or capital markets. Strong relationship management and negotiation skills are essential. A comprehensive Total Rewards program including competitive compensation is offered.

Benefits

Comprehensive Total Rewards Program

Excellent career development opportunities

Competitive compensation

Qualifications

• At least 5 years’ experience in asset servicing or capital markets industry.
• Technical knowledge related to financial services and asset management.
• Proven ability to manage cross-functional initiatives.

Responsibilities

• Manage relationships covering group of markets across regions.
• Participate in industry forums and share market intelligence.
• Ensure timely completion of audit and regulatory requests.

Skills

Relationship management

Negotiation skills

Strong communication skills

Education

Undergraduate degree in business or finance

Job description

Associate Director, Network Relationship Management page is loaded

Associate Director, Network Relationship Management

Apply locations TORONTO, Ontario, Canada time type Full time posted on Posted Yesterday time left to apply End Date: August 29, 2025 (12 days left to apply) job requisition id R-0000131876

Job Description

What is the opportunity?

The Network Management team is responsible for Global & Domestic Custody Network Management within Investor Services supporting the overall strategy, direction and profitability for Custody within RBC IS and in alignment with core objectives. Client asset safety - the rigorous monitoring of the appointed network of providers, as well as providing clients insight into, and detailed knowledge of, market entry, market changes, opportunities, and risks – is at the heart of the network management function.

With client asset safety in mind, Network Management covers two functions each with a specific focus:

Risk & Control: a control and oversight function responsible for the oversight and execution of due diligence reviews, risk assessments, service reviews, maintenance of policies and procedures, all enshrined in a robust control framework to manage the internal and external dependencies on the network function. Client Market Account Opening (CMAO) is an integral part of the Risk & Control team, managing the lifecycle account workflow (opening/closing segregated and omnibus accounts) for clients investing in the global markets across the network of 102 markets with 15 providers.

Network Relationship Management: supports internal and external clients through the management of, and strategic engagement with agent banks, including relationship ownership, driving collaboration across the RBC enterprise, providing industry and market advocacy, representing RBCIS as a trusted advisor.

What will you do?

• Manages designated relationships covering group of markets across regions.
• Represents Network Management internally within RBC IS and across the RBC enterprise extending the circle of influence in line with Network’s strategic direction and in alignment with RBC IS’s IGNITE27 strategy.
• Participates in industry forums, working groups and gathers and shares market intelligence.
• Collaborates with Network leadership and peers to deliver the network roadmap.
• Maintains a thorough understanding of agent bank relationships including products and services, market footprint and strategic direction and costs.
• When called upon, presents to Senior Leadership Team.
• Provides appropriate representation in governance meetings including Network Management Steering Committee (NMSC) and other risk, pricing and deal forums, and regulatory bodies.
• Contributes and collaborates on material regulatory, market or internal Network Management and Market Services projects.
• Ensures all audit and regulatory related requests completed on time.

What do you need to succeed?

Must-have

• Undergraduate degree in business /finance or other relevant degree.
• At least 5 years’ experience in asset servicing, institutional or capital markets related industry
• Technical knowledge, specifically related to financial services and asset management industry, with a demonstrable track record in working with network and/or third-party providers.
• Excellent Relationship management and negotiation skills
• Strong relationship management, communications and partnership development capabilities and skills.
• Proven ability to independently manage cross functional initiatives.

Nice-to-have

• CFA and/or master’s degree.
• At least 10 years’ experience in asset servicing, institutional or capital markets related industry.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Excellent exposureto communicate with various business partners and stakeholders in Investor Services and within other platforms as appropriate
• Working with an exciting, close-knit, supportive & dynamic group
• Opportunity to collaborate with other business segments within the bank
• Excellent career development and progression opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation

Job Skills

Banking, Business Case Design, Capital Markets, Effectiveness Measurement, Engagement Strategies, Finance, Financial Regulation, Leadership, Networking Relationships, Network Management, Product Development Lifecycle, Product Development Methodology, Product Services, Relationship Management, Waterfall Model

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-08

Application Deadline:

2025-08-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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About Us

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com .

We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact .