Associate Director, GCS Delivery, Solutions Implementation Lead

AstraZeneca; Mississauga; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Solutions Implementation Lead to enhance clinical research through technology. This role is pivotal in managing clinical technologies, ensuring seamless integration, and supporting study teams. With a focus on collaboration and strategic thinking, the ideal candidate will drive technology implementation and maintain high standards of quality. Join a company that values sustainability and diversity, offering a flexible work environment that balances personal and professional commitments. This is a unique opportunity to make a significant impact in the healthcare sector while working with cutting-edge technologies and diverse teams.

Benefits

Flexible working hours

Diversity and inclusion initiatives

Health and wellness programs

Career development opportunities

Qualifications

• Significant experience in clinical research and drug development processes.
• Proven expertise in study management processes and systems.

Responsibilities

• Acts as primary business partner for Global Study Teams, providing technology support.
• Manages clinical technologies and ensures effective deployment.

Skills

Project Management

Clinical Research

Stakeholder Management

Analytical Thinking

Negotiation Skills

Organizational Skills

Strategic Thinking

Education

University degree in medical/biological sciences

Advanced degree preferred

Tools

Clinical Technologies

Study Management Systems

Job description

At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation – ultimately providing employees with the opportunity to work across teams, functions and even the globe.

Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal and work commitments while ensuring we continue to create a strong culture of collaboration and teamwork by engaging face-to-face in our offices 3 days a week. Our head office and BlueSky Hub in downtown Toronto are purposely designed with collaboration in mind, providing space where teams can come together to strategize, brainstorm and connect on key projects.

Our dedication to sustainability is also central to our culture and part of what makes AstraZeneca a great place to work. We know the health of people, the planet and our business are interconnected which is why we’re taking ambitious action to tackle some of the biggest challenges of our time, from climate change to access to healthcare and disease prevention.

Introduction to role

Global Clinical Solution (GCS) drives the delivery of Business Technology Excellence for R&D by providing industry-leading technology and services in collaboration with internal and external partners. The Solutions Implementation Lead (SIL) serves as the primary point of contact and business partner for Global Study Teams and other functions, ensuring a seamless connection for all clinical technologies within the scope of GCS. SILs are accountable for the setup, implementation, and maintenance of Clinical Technologies, providing essential support throughout the study lifecycle. They possess a high degree of expertise in project management frameworks, End-to-End (E2E) study management processes, systems, and vendor collaboration. As representatives of the entire GCS team for the study, SILs manage all clinical technologies, ensuring their effective deployment and utilization.

Accountabilities

1. Strategic Technology Support: Acts as the primary business partner for Global Study Teams and other functions, providing technology support and conducting risk assessments.
2. Comprehensive Accountability for Clinical Technologies: Manages all clinical technologies used in the study, serving as the main point of contact for technology-related inquiries and issues.
3. Develops and completes the Technology Implementation Plan for clinical studies, ensuring alignment with study goals and timelines.
4. E2E Process Management: Leads the oversight of end-to-end processes for system integration, user acceptance testing, deployment, maintenance, and closeout.
5. Collaborates across functions: Engages with the Clinical Project Team (CPT), Global Study Management Team, Evinova Team, External Partners and others to implement appropriate technologies.
6. Audit and Inspection Support: Leads and participates in activities supporting audit and inspection readiness. Actively participates in audits/regulatory inspections when required and manages Corrective and Preventive Actions (CAPAs).
7. Quality and Alignment: Reports and drives the completion of quality issues, ensuring alignment with industry standards and continuous improvement based on feedback.
8. Relationship Management: Develops and manages relationships with external technology and service providers, ensuring alignment with study needs and enhancing collaborative efforts.

Essential Skills/Experience

1. Education: University degree (or equivalent) in medical/biological sciences, clinical research, or computer science. Advanced degree preferred.
2. Experience: Significant experience in clinical research with demonstrable knowledge of drug development processes or software development processes.
3. Technical Skills: Proven expertise in study management processes and systems areas.
4. Excellent Negotiation and Stakeholder Management Skills: Ability to work collaboratively and motivate others to achieve individual and organizational objectives.
5. Proficient in leading organizational changes and driving continuous improvement and innovation.
6. Organizational Skills: Demonstrates strong organization and time management capabilities, with attention to detail and decision-making skills.
7. Analytical and Strategic Thinking: Exhibits conceptual, analytical, and strategic thinking abilities with a focus on industry transformation needs.

Are you interested in working at AZ, apply today!

AstraZeneca is an equal opportunity employer that is committed to diversity and inclusion and providing a workplace that is free from discrimination. AstraZeneca is committed to accommodating persons with disabilities. Such accommodation is available on request in respect of all aspects of the recruitment, assessment and selection process and may be requested by emailing [e-mail].

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Date Posted: 22-Apr-2025

Closing Date: 05-May-2025

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.