Associate Director Collections Operations Prairie Region

Canadian Blood Services; Red Deer; Hybrid; CAD 129,000 - 146,000; Full time

Job summary

Canadian Blood Services is seeking a Regular Full-time Associate Director, Collections Operations to oversee donor center operations in Manitoba, Saskatchewan, and Alberta. This role requires strong leadership and a commitment to continuous improvement, ensuring compliance with regulations while enhancing the donor experience and team satisfaction.

Benefits

4 weeks' vacation

Annual performance award up to 10%

Comprehensive health, dental, and vision benefits

Employee discounts and wellness program

Qualifications

• Minimum of 7 years of management experience in a related field.
• Experience in regulated or unionized environments is desirable.

Responsibilities

• Oversee effective operations of donor centers in the region.
• Drive operational excellence focusing on productivity and donor experience.

Skills

Leadership

Analytical skills

Problem-solving

Organizational skills

Education

Post-secondary education

Master’s degree in health-related or business discipline

Job description

Please note this role will work in a hybrid environment. The successful candidate will be working a mixture of on-site and off-site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in-person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category : Supervisory and management

Job posting ID : 7411

Employment status : Regular full-time

Classification : PTS / MGT / IT B

Salary / Rate of pay : $129,159 - $145,691

Application requirements :

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the .

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role :

Canadian Blood Services is looking for a Regular Full-time Associate Director, Collections Operations to join our dynamic Collections Operations West team . The work of an Associate Director, Collections Operations is integral to Canadian Blood Services role as Canada’s Biological Lifeline.

The Associate Director, Collections Operations oversees the effective operations of the donor centres in Manitoba, Saskatchewan and Alberta , providing clear direction and expectations to the centre management team to meet overall regional plans and corporate objectives. This position contributes to the planning, development, implementation, support, and evolution, of the donor centres, while driving continuous improvement of regional operations, while ensuring compliance with all regulatory requirements, and CBS policies, procedures and practices.

The Associate Director, Collections Operations is responsible to ensure that the regions are appropriately resourced, and organized through plans and structures, and has all required capabilities to deliver upon operational requirements.

Formula for success :

• Utilizing your strong leadership skills, lead and coordinate regional operations, aligning with corporate goals, building stakeholder relationships, and ensuring risk management while empowering team decision-making.
• Leveraging acontinuous improvement approach, driveoperational excellence, focusing on productivity, donor experience, and employee satisfaction, collaborating with leadership and teams to implement strategic initiatives and ensure consistent, efficient service delivery.
• Using your exceptional business acumen, contributeto financial planning, resource allocation, and cost management for regional operations, optimizing efficiency and effectiveness.
• Drawing on your collaborative skills, representregional collection interests in strategic planning and organizational change initiatives, fostering cooperationand effective communication with cross-functional partners.

Desired Education and Skills :

• Post-secondary level education from a recognized academic institution. Master’s degree in a health-related or business discipline is an asset.
• A minimum of 7 years of recent related management experience.
• Experience in a regulated or unionized environment is desirable.
• Excellent analytical, critical thinking and problem-solving skills to interpret business needs and develop integrated, creative solutions.
• Must be results driven, able to create change and effectively manage and deliver results.
• Demonstrated effective leadership abilities, combined with a strong commitment to operating within a team environment, providing the necessary skills to manage effectively in a rapidly changing environment.
• Strong organizational and time management skills, being able to manage multiple tasks and competing priorities within short timelines.
• Ability to support a team that is geographically dispersed throughout the region.

What we offer you

• 4 weeks' vacation.
• Annual performance award up to 10%.
• Comprehensive group health, dental and vision benefits for you and your family.
• Employee discounts, wellness program, professional resources.

What you can expect :

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time / 2 days of the week.
• The role requires visits to all donor centres within the region as well as to attend in-person leadership meetings.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [emailprotected] and [emailprotected] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.

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