Associate corporate card services-1

BMO Financial Group; Montreal; Remote; CAD 35,000 - 52,000; Full time

Job summary

An established industry player seeks a motivated individual for a remote position in corporate card sales and service. This role requires strong bilingual communication skills and a knack for problem-solving. You will engage with customers, providing tailored advice on credit products while adhering to compliance standards. With a commitment to inclusivity and employee growth, this company offers a dynamic work environment where your contributions will make a significant impact. If you thrive in a flexible setting and are eager to develop your career, this opportunity is perfect for you.

Qualifications

• 1-2 years of relevant experience in sales or service.
• Knowledge of credit products and marketplace trends.

Responsibilities

• Provide corporate card sales and service to customers.
• Advise on corporate card strategies and products.

Skills

Verbal and written communication skills

Organizational skills

Problem-solving skills

Bilingual in French and English

Computer skills

Education

Post-secondary education in a related field

Job description

Application Deadline: 05/15/2025

Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - BMO

Job Family Group:

Commercial Sales & Service

Permanent position, 37.5h per week

Work schedule: candidates must be fully available and flexible from Monday to Sunday, between 10am and 11pm.

Location: Remote/WFH and/or 129 St. Jacques W., Montreal.

Job Responsibilities:

• Provide corporate cards sales and service to BMO customers or prospects.
• Advise customers on corporate card strategies and products that meet their objectives.
• Perform sales and service activities following approved procedures.
• Identify and refer opportunities to other business groups as needed.
• Stay informed about industry trends, customer needs, and regulatory environment.
• Handle customer inquiries professionally and efficiently.
• Understand customer needs and advise on personal banking and credit card strategies.
• Manage transactional outcomes and escalate complex issues appropriately.
• Complete documentation post-call to ensure accuracy.
• Maintain knowledge of industry practices and integrate into customer interactions.
• Incorporate marketing promotions into customer conversations where suitable.
• Maintain confidentiality of customer and bank information.
• Report suspicious activity related to money laundering.
• Adhere to regulatory and compliance standards.
• Handle diverse tasks within established rules and analyze issues to determine next steps.

Qualifications:

• Typically 1-2 years of relevant experience and post-secondary education in a related field or equivalent experience.
• Knowledge of BMO credit products and marketplace trends.
• Good verbal and written communication skills.
• Strong organizational, collaboration, and problem-solving skills.
• Bilingual in French and English.
• Proficient in computer skills.

Additional Details:

Salary: $35,000.00 - $52,000.00

Pay Type: Salaried, with potential bonuses and benefits.

Visit https://jobs.bmo.com/global/en/Total-Rewards for benefits details.

About Us:

BMO is committed to creating an inclusive, equitable workplace and supporting employee growth and impact. Learn more at https://jobs.bmo.com/ca/en.